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January 2024 by Lori Chandler
Love this animal hospital. ❤️ been going here for year's
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January 2024 by William Wirth
BEEN TAKING MY DOGS TO ARK ANIMAL HOSPITAL FOR 20 YEARS. BUT THE PAST FEW YEARS I'M SORRY TO SAY IT GONE DOWN HILL.
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January 2024 by Joyce Ferrell
Moved from NC to SC. Needed to find a vet for my 17 year Yorkie. Everyone was so friendly and nice !!! Dr Andrews was very caring and listened to my issues with Gigi. Would definitely recommend this hospital and the prices for service was excellent!!!
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December 2023 by Epic Dad
Dr Andrews took care of our dog after he was struggling and we arrived with no appointment. Cannot thank her and ARK Vets Staff for all their help. Was on his death bed, now his golf cart bed! Getting better everyday✌️?
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December 2023 by Kevin Frick
Merry Christmas y'all!!
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December 2023 by Jeanine XYZ
Not impressed with this place at all! I accompanied my friend there who had to have his dog put to sleep. While we were in the room spending the last moments with his dog and saying our goodbyes, a staff member came in and needed my friend to pay for the procedure right there and then. I was appalled at the lack of empathy - this was in poor taste and bad judgement on their part! My friend was grieving and upset because he was about to lose his beloved dog, and they worry about money at that very moment? After he has used this clinic for nearly 20 years (this dog and the one before that) and always paid his bills? This couldn't have been resolved another day?? Absolutely despicable! Eventually, the vet and another staff member came in to take the dog to another room for the procedure. The vet came in appearing chipper and beaming as they just had a good laugh outside the door -- no words of sympathy or anything for my friend. Just another day at work for them, I guess. Never mind that someone's world was about to be crushed. What a calloused bunch!Update: Was just browsing older reviews and found another one where the demand for payment during the goodbye phase was criticized which was followed by the clinic's response stating that they would not repeat this mistake. But 2 years later, here we are :-(
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December 2023 by Betsy Maynard
Dr Andrew's is a smart lady. She and the entire staff are amazing and friendly. After spending more than 1,000 at two different vets to figure out what was wrong with my cat, she was able to diagnose him and get him feeling better.
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November 2023 by Deborah Webb
Wouldn't recommend ARK to anyone any longer. The vet was in such a hurry to go to lunch that she rushed through my sisters dogs visit that she completely missed diagnosedhim. Said that she thought his muzzle was fractured right below the eye. Two months later he wasn't any better so she took him back to up to Virginia where his old vet was and he was diagnosed with two other possible outcome either an root assess or a tumor unfortunately it turned out to be the latter. If the vet had taken her time and examined him properly he may have had a better outlook than he does now.
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October 2023 by Chuck Cooper
So glad we were referred here by a friend! Staff is awesome! And Dr Andrews is a great vet who cares as much for the fuzzy face's parents as she does for your fuzzy face! It's not a glitzy or fancy place, but just good, skilled and caring people. Have already referred them to several friends looking for a good reliable doc. And will continue to do so. My voice mails are always returned promptly and professionally.
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August 2023 by Mavris O'Connell
Shelly and Karen are excellent, but they work up front. Unfortunately, they aren’t the reason you go to the vet. Took my elderly dog for an overall check up and the vet couldn’t be bothered. She barely looked at her and when I requested she look at her ears because they seemed to be bothering her. She literally lifted each ear and said they were fine. I’m not a medical person, but shouldn’t you use an otoscope to check? Disappointing because it used to be such a great place.
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August 2023 by Sunshine Mcgee
Ark used to be the best Veterinary Hospital in Horry County. Dr. Jansky will always be special to us. When Dr. Jansky left, it went south quickly. There is one vet left that is subpar to put it nicely. I don’t trust her with my animals, they deserve the best.
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July 2023 by L King
I appreciate the veterinarian and staff at Ark Animal Hospital! Friendly and caring! I feel that my pet is in great hands and well-taken care of!
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July 2023 by Lisa Preston
My dog has been going here for 6 years. We recently moved to another area, and I needed to get a prescription refill for her flea/tick meds. I called to see if they could send them or approve a chewy delivery as an exception. I was told she hadn't seen the vet within the past year. I had her there in August 2022, called yesterday (July 12, 2023). They said she didn't see a vet since 2021. When we took her in 2022, I made the appointment for her yearly visit, and shots. Husband waited in the car while they took her into the building. I was told over the phone yesterday that she saw the vet tech in 2022. She had her rabies shot, and other vaccines and tests. My understanding from my daughter in law who worked as a vet tech in SC is that only a vet can give a rabies shot. So how is it that she only saw the tech.I would not have approved an appointment without a vet checkup. Due to their mix up, Ark will not give her flea/tick meds even though they have been giving me her meds monthly for the entirety of the 6 years we've been going there. If they couldn't do it because she didn't see a vet since 2021 (even though she got all her shots and meds from them in 2022), how could they legally give us her meds for the past year? She cannot be seen in my current location for 2 months.Now my 14 yr old dog cannot get her needed flea/tick meds for 2 months.They do not care about the animal, they only care about the $.
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July 2023 by Canine Promenades
I love this hospital. It's not fancy, but the staff will make you & your pet feel at ease. They really came through for my Corgi mom & her puppies. ?
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June 2023 by Brigitte Hunn
My elderly sick pet did not get the attention she deserved. We have been clients of ark for almost 25 years. We did not feel like a priority at all. I went to a different vet and they gave my pet the attention she needed. Ark was incredibly disappointing and contributed to my pets suffering. They saw our pet and did not properly diagnose her. They also did not keep her and give her fluids when she needed them. Do not go to them! Just because they’ve been here a long time doesn’t mean anything! We used to love them. They literally suck now.