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February 2024 by Justin Hintz
Awesome service. Showed up when they said they would and had the best prices of any place I called in the area. Driver was careful and courteous, and I really appreciate the help getting my POS jeep home
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January 2024 by Joe Nat
You have a very dangerous driver in your employ that willfully and wrecklessly crossed three lanes of traffic on 17 in myrtle with a full head of steam and almost hit a pedestrian. This kind of employee can only hurt your organizations future contract possibilities. If he ever succeeds in hurting someone the lawyers will use this review as evidence that you were warned. Otherwise, congratulations on your business's success to date, it was a very nice looking truck.
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January 2024 by Dawn Lanahan
Everyone I have dealt with at this facility has been great. Super helpful and accommodating. Highly recommend!
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January 2024 by Elizabeth Stradford
Geoffrey was AWESOME!! We decided to do a day trip and our truck had us stuck at the gas station miles away from home. He gave us a call with his ETA and was there before that. We told him what happened and he had us on the road within minutes. He even called to make sure we were able to make it back home. If you need a tow DEFALCO'S AUTOMOTIVE &TOWING.
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January 2024 by Robert Prospect
To the DeFalco family,I thought it important that the DeFalco’s know you have an outstanding service manager in Paul.In short, l have an 03 Lincoln town car in showroom shape with one hundred & ninety nine thousand miles on it.l’ve proudly owned & maintained it for the life of car.Your mechanics were working on it some weeks back when my job was going horribly wrong.Touch one part & another one breaks. You’ve heard that before. What became a nightmare for your shop & me was carefully worked out by Paul. His commitment to his job & to this customer was handled beautifully.A troubled twenty year old beauty was well taken care of.Paul has made me feel comfortable knowing DeFalco’s will take care of my car in the future.My thanks to Paul.it’s worth mentioning Beach Ford should be embarrassed with how they tried to care for my car blacks got one shot there done l need not go on, you guys already know.Thanks,Rob Prospect
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January 2024 by jay E
Used for a lockout at 4am! Came within a hour and was quick and not badly priced either
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January 2024 by daddyjoeracing
II parked my truck next to my driveway In the grass well due to the rain, we’ve gotten the ground became soggy and my truck was stuck AAA sent DeFalco’s towing The gentleman driving the tow truck name was Ben friendly and courteous He used his mighty tow truck and freed my pick up truck from the gooey situation. Thanks, Ben.
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January 2024 by Devon Chamberlain Wolf
Very polite and helpful when my car was towed here after an accident
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January 2024 by Madryn722
This review is part of a AAA towing request, and it was serviced by DeFalco's. I never received the survey from AAA about the service, so I wanted to give credit where credit is due! And that would be for Bryan from DeFalco's, who showed up in record time when I placed the request. He got my car started, loaded it onto the tow truck, and verified the address it was going to. He was extremely kind and informative, and a pleasure to deal with. Thank you Bryan and DeFalco's for being there when I needed assistance!
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January 2024 by Beth Wood
Called and within 30 mins he was there to pick up our truck. Very reasonable and Giovanni was very nice
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January 2024 by Nancy Maiorano
Had a flat. Called AAA and DeFalcos came out. And they were quick. Dakotah came and he was wonderful. He checked my spare for air before installing it. He was the best person I ever had.
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January 2024 by SunShyne B
We are on vacation in SC and my husband's truck won't start. We head out in 2 days so we called them yesterday and they picked up his truck within an hour. The tow truck driver & staff were very polite, sympathetic, and straightforward. We didn't get an update phone call so my husband went to the shop and when he got there we found out that they hadn't done a diagnosis test yet but the guy offered to test the sensors while my husband was standing there and they ordered the part on site and hopefully it can be fixed by tomorrow so we aren't stranded.Update: We checked out of our hotel at 9:30am on December 23, 2023....we got a phone call at 9:40am or shortly after saying his truck was ready for pickup! If I could give more stars I would because it was the weekend before Christmas and we were stressed but trying hard to be positive and they truly did everything they could to make sure we got home. We are forever grateful!!!
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January 2024 by Mark McCabe
AAA roadside tech Geoff was excellent and helped me out a lot
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January 2024 by Len Schwartz
DeFalco’s towing responded to our AAA call for assistance. Evan Davis showed up and was extremely helpful. He took extra time to ensure no damage was done to our Corvette in getting it loaded and unloaded from the truck when it was completely dead and needed to be put on ski’s. Evan even took the time to send us pictures of the vehicle safely delivered to the Chevy dealership. One of the best towing companies I have ever dealt with! Glad to see this NJ company in SC!!!
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January 2024 by Nancy Morris
Defalco's Automotive is the best! I was connected with Geoff through AAA Club for towing my car from a parking lot to my home. Geoff listened to every word that I said and was extremely responsive! I would give Defalco's 10 stars if that was an option!