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April 2025 by Michely Melquiades
I MADE 2 deposits! One yesterday and one today with a new employee that I had never seen there, coincidentally or not, but yesterday I missed $10 in my deposit and today I missed $70 dollars, when I checked the receipts I was already far away, so I decided to record it here
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February 2025 by Michael Mcclain
2 employees teller and and customer service I walk in and the first thing is rap music playing teller ask can I help you I said yes I would like to open a checking account she replied she is busy right now can you come back later. HELLO CNB ONLY 10.OOOO.00 BANK ACCOUNT. RELOCATION FROM FLORIDA.
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February 2025 by Hayley Saunders
The attitude in there from the first second was the default answer is no. I asked for $2000 cash advance, not realizing my balance was $1750. I checked my balance and asked to attempt it again but for $1700 and both the teller and bank mgr said their policy is they won’t try twice. I even had my account open on my phone showing the balance. The bank manager also made me come to her in her office rather than coming to me at the wicket. Lazy self entitled bureaucracy crap. I won’t be back.
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August 2024 by Rob Mullen
Bank personal both not helpful, rude and not knowledgeable.
My wife wanted to increase her debit limit and mgr/vp said not possible, you need to call TD .
Just called TD customer and they told me that the LOCAL BANK CAN INCREASE CARD LIMIT
😠
Go to the TD in Murrell's Inlet, only a mile up the road - much more
accomodating
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July 2024 by Mike Wayne
I made a deposit this morning into my savings account. A large amount. The worst scenario would be they put it into my checking account. No! They lost it. They put it into someone else's account. This is actually impossible to do. However, can you believe they've done it before ...such incompetence. The worst bank in the country!!!
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July 2024 by L Shupin
SURFSIDE TD Bank a total nightmare!
STAY AWAY! Asst Mgr Brian needs to go back to retail mgmt. and TD CORP needs to close this location for good?They all smile & take your money but fight you tooth + nail if you NEED ANY of it from your ACCT!
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May 2024 by jg341 jg341
Every time I deal with this bank it’s an issue. Had my money pending even though it was a wire transfer. Lost my car purchase because of this. Attitude at the counter is sarcastic and not very welcoming.
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May 2024 by Bran
Just went to to see how to solve a problem with fraud. Kathy V the lady who sits at desk and is a so called financial service associate was by far the rudest person I’ve ever dealt with in a bank. As soon as I sat down I could tell she was ready for the weekend to begin and I was an inconvenience. She said she has worked there 15 years! Wow that’s sad! I guess she has a bad attitude because she hasn’t moved up much in 15 years!
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November 2023 by J. Cam
The old lady working that drive thru at 1:50pm on 11/17/2023 needs to learn how to speak to people with a better tone. Please demote her to janitor.
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August 2023 by Joe Land
Great service
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August 2022 by erind ramadani
Worst Customer Service.
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April 2022 by Olivia Jade
The woman that I made the account with at this location was super pleasant. Cannot remember her name. But that was months ago, and I just called to ask a question about my account and the woman that I spoke to on the phone was rude. Interrupted me in my sentences and did not listen to what I was saying. I basically got no help, and will go through with making sure my account is closed.
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October 2021 by C G
Very rude people work here cathy by far is the worst gives us a hard time every time we come to this bank she acts like I'm stealing my own money and test my 78 year old mom very rude like we were doing something wrong and the manager Ryan just sat there letting her speak to us like that no more with this bank I'll take my business to 21ave now I see why they have a 2.5
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September 2021 by Thomas Michael Kielbasinski
rude branch manager over overdraft fees
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July 2021 by Cihan Yıldırım
Jack needs to learn how to speak people in a nice and kind way. Jack you’re a banker, just relax and be nice and do your job nicely. Not much bro. Ok I think you got this. You really gotta improve your communication skills with people. I used to love TD Bank, but this one made me hate it. I only like Mr. Ryan there. I hope he’s having a very nice day.
