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February 2024 by Addison Britt
Certified Automotive is awesome. They’re very friendly and get what you need done quick. In the past it’s been super stressful to find an auto shop I can trust when something goes wrong, but I’ve finally found a place that I know is not going to add on unnecessary work so that they can make more money. Will definitely recommend to everyone I know!
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January 2024 by Joshua Bruno
Certified Automotive was exceptional in their care and service. Incredible people who are trustworthy and know their craft. I have had horrible experiences in the past with Automotive shops that have been both dishonest and incompetent, but Certified treated me like family and acted like a trusted friend. You can be assured you will receive fair estimates and they won’t try to tack on items you don’t need. Honestly, so far they have had the best prices I have come across in the area and you know you will receive quality work too. Will trust them again should I ever need anything in the future. Shoutout to both Clark and Jake as well as the rest of the team for being so great at what they do!
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January 2024 by Benjamin Sanders
Went out of their way to do a diagnostic in an extremely timely fashion for me to make sure my vehicle was still safe to drive for a couple of days. When I did schedule the repair that was needed, they got the repair done in half the time they said they would be able to get it done. They also came in under the quoted price because they found there wasn’t as much labor needed as they originally thought. I feel other places I’ve been to (Kevin Whitaker) would have just charged the original quote, regardless. I was very pleased with my experience and will be going back.
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January 2024 by carter smith
Used this place in the past and never had issues and always had better pricing. But recently had to get a complete engine replacement and I don’t think I could have done it anywhere else. Joel and the rest of the team were so helpful and I could tell they really cared about the service. Made the whole process easy and calm. THESE GUYS ROCK
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January 2024 by Grace Teo
These guys are knowledgeable, professional, and honest. We were en route to another destination and needed the car to be looked at without an appointment. They serviced the car promptly so we could be on our way.
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November 2023 by April Ludy
Took my sons car in for a motor replacement. Told us to come backaround 500 miles so they could check it out. They found a seal that was leaking and bad, they were honest that it was a faulty seal and fixed it. Then had us bring car back the next week to make sure all was still good. I am very immersed with the honesty and integrity they show as a company!! Highly recommended!!
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November 2023 by Margaret E. Shreve, DC
All around EXCELLENT experience. I’m grateful for the kind and knowledgeable Service Advisors, Jake and Joel. Top quality! OEM parts. The customer area is clean and free of car fumes. Complementary hospitality service and WiFi. Comfortable seating and laptop workspace. Thank you to a Mini Cooper friend for the recommendation. Thank you to Certified Automotive for delivering on your Mission Statement. See you soon.Services: Vehicle Inspection
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October 2023 by firefightergdd
We had traveled about 600 miles to camp near here. We had a flat on our inside dual tire. Called several places to get a valve stem repaired. They were all either closed or didn’t have time to mess with it. We pulled in to this shop & asked if they could fix our tire. It was almost closing time but, Clark (pretty sure that’s his name) asked the manager & he said fix it. We backed up to the door & no more than 10 minutes later we were ready to go. If we are ever here again & have any issues, I can promise we will go to Certified Automotive-hands down!!! Best service & most respectful place we came in contact with. They were a true blessing to us.Service: Tires
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October 2023 by Katrina Ward
Certified Automotive really helped me in a tight financial spot about 2 months ago and were such a blessing in their service and attitude!! They are honest and kind in their dealings and are an amazing top notch business!! I would give them more than 5 stars if it were possible!Service: General repairs & maintenance
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September 2023 by Maddox Greene
Absolutely amazing place. I called about 5 auto part businesses to get my car fuses replaced and this is the one that came through and saved the day. Other businesses were trying to charge me a lot of money or get me to leave my car overnight for a very simple repair overall. I explained I was a college student and couldn’t afford to leave my only source of transportation at a business overnight and he told me to come through and did the repair completely free to my surprise, the dude was extremely laid back and friendly. I’ll always take my car business here from now on.
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September 2023 by jennifer neal
Certified Automotive are the only mechanics that we will ever trust with our vehicles. They are professional, knowledgeable, and offer premier customer service. They go the extra mile to make sure you’re satisfied with the repair. I’m never surprised with what I’m paying because I have to authorize the amount, and they always take the time to explain what needs to be done. I know our vehicles are in good hands with these guys!Services: Transmission
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September 2023 by Kiala V
The services were top notch with worker that were generous and very humble.The envelope is very Serene.They have always been good to me and I'd recommend anyone else for their services.Services: Transmission
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August 2023 by Amy L Robinson
Oil was running very low in my care when I pulled into Certified Automotive this week unannounced. Joel Diaz, service advisor, greeted me with a smile and even though the waiting room was full immediately left his desk to look at my car and advise. Came back the very next day for follow up service and will be back again. Thank you, Joel, for your professionalism and friendliness. This place had been recommended to me and now I know why.
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July 2023 by Hannah Martin
After having a not so pleasant experience. The owner Chuck and service manager Mike both reached out to me the same day of service willing to do whatever they needed to help fix the situation. They were both very professional and made sure that ultimately I was taken care of. They both went out of their way. They were pleasant to work with and showed that they were concerned. They service was appreciated.
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June 2023 by Halen Dickson
I can't describe Mr. Lattin. Honest, genuine, down to earth and will truly do the right thing. If there are any issues just speak with the people who work and run this business.
