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March 2024 by Janaya R
Trash! This is the absolute worst storage facility I have ever used in my life. There is never anyone here answering the phones. A fish stinks from the head down. This place needs new management and new employees.
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March 2024 by Suzie Blue
Seamless! Was moving to area needed storage close to my new home. Did everything on-line. My first stop with movers and all went according to plan.
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March 2024 by AmandaLee
DO NOT RENT A STORAGE UNIT HERE IF YOU ALWAYS WANT TO HAVE ACCESS TO YOUR BELONGINGS!!!! THIS IS AT LEAST THE 5TH TIME WE HAVE BEEN UNABLE TO ACCESS OUR UNIT AND WE ARE NEVER LATE ON OUR PAYMENT! WE CAME DOWN THERE 3 TIMES IN THE PROCESS OF OUR MOVE AND WAS UNABLE TO ACCESS OUR UNIT! DID I SAY WE LIVE AN HOUR AWAY!!!! TRIED TO CALL BACK TO GET CREDIT AND NO ONE ANSWERED THE PHONE! ANOTHER POINT HERE IF YOU WANT TO BE ABLE TO GET A HOLD OF SOMEONE GOOD LUCK!!! THE PHONE WENT TO THE CALL CENTER WHERE I WANTED SOMEONE TO CALL ME BACK, THE GUY AT THE CALL CENTER SAID SOMEONE WOULD CALL ME BACK AND NOPE THEY DID NOT NOR A SUPERVISOR WHICH I ASKED FOR! NOW TODAY WE WENT THERE TO GET SUITCASES OUT OF STORAGE BC IM LEAVING TO GO ON A TRIP AND AGAIN COULD NOT GET IN! SO NOW I HAVE THE EXPENSE OF GAS GOING THERE AGAIN AND CANT GET IN, BUT THE EXPENSE OF BUYING NEW SUITCASES!!!!! ???
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March 2024 by Domenica Cesare
As I was calling storage facilities in the area for rates and info, Meliane at prime storage in Taylors was very knowledgeable and courteous and I would recommend this facility to anyone.
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March 2024 by Jason Wightman
Great experience.
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March 2024 by Kimberly Wilson
Fast, efficient,hospitable, clean, affordable!
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March 2024 by Margaret Gardner
Horrible company! Over a year ago I got the storage unit for $47 then they moved it up to $53, then moved it up $65 then to $70 now it’s $92!!!!! Same unit a year and a half later! That’s just crazy . Why should I pay so much more for nothing new or different??? Will be changing storage places. Update now it’s $97! If you’re not adding any service to it why am I paying more. Will be looking into other storages ASAP! Will not continue to have them raise prices for them to do nothing!
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January 2024 by Shirley Bordelon
Very nice facility and very clean. Easy to access with security codes. Phone reservation was easy and staff was courteous.
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January 2024 by Thomas Lee
Great experience at the Prime Storage facilities in Greenville and Taylors area of SC.
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December 2023 by Christie Smith
Office staff was very friendly. But I paid extra to be inside at the front of the building and I wasn’t put there. After two months they decided to raise the premium aka rent. No thanks. Went down the road to a nicer bigger storage building that is about 30 a month cheaper
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December 2023 by amy timms
I have to give this 5 star review because the staff really helped me out during a difficult situation. Thank you prime storage staff and manager in taylors sc!
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December 2023 by Pamela Wu
I’ve been renting here for years. Safe and clean facilities with exceptionally helpful staff. Way to go!
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November 2023 by Mario Aniceto
Great staff and outstanding service!!!!
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October 2023 by Tonya Russell
Prime storage Taylor’s has outstanding customer service. Melanie assisted me with renting a storage space for my personal belongings. Friendly and helpful, I recommend Prime storage to all friends and family.
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October 2023 by Anna Grady
The staff was very helpful. They made my transition smoothly. I greatly appreciate them, especially Melody.