U-Haul Neighborhood Dealer offers truck rentals, trailers, and moving supplies for local or one-way moves. Customers appreciate the exceptional customer service provided by the staff, particularly noting the helpfulness and pleasant demeanor of the receptionist. Many found the process seamless and appreciated the informative assistance. However, some customers expressed frustration with unclear cost details and additional charges, as well as issues with the app's functionality. Despite these challenges, the equipment was reported to be clean and in good condition, allowing customers to complete their moving tasks effectively. Overall, the service experience is mixed, with strong staff support and some operational inconveniences.
exceptional customer service. Cindy was our receptionist and she was extremely informative and pleasant to work with. She hands down made our experience a 5 star experience. Thank You Cindy!
July 2024
The lovely staff (woman) who helped us was incredible and make the process seamless. She answered any questions we had and was very helpful.
September 2021
5 stars to Cindy and her Staff! Very helpful, exceptionally clean.
