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November 2023 by stngry9
Friendly and fast service, helped me in loading. Made sure it was secure for the trip. Installed glass while in Virginia and glass was flawless.
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August 2023 by Brian S
I highly recommend Tri State. The level of service and quality of the work is excellent. I had originally ordered an OEM windshield through the big national glass replacement company that my insurance referred me to. After waiting two and a half months and not hearing any updates about my order I called to inquire and to my surprise they didn't even have me in their system and had never placed the order. I then called Tri State and the windshield was ordered immediately and I was given regular updates on its expected delivery. Once the windshield arrived it was inspected and the repair was scheduled. I will definitely return and I recommend them to anyone for any windshield repairs or replacements.Service: Auto windshield replacement
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July 2023 by Crystal Brown
Twice this year alone I have had the pleasure of using this company. BJ was such a wonder technician that I asked for him by name the 2nd time. I had to have the molding around the window ordered and I was going to have to be out of town the day the were supposed to come back out to put the parts on so Susan from the office said to just bring it by the shop same day and one of the other amazing guys out there had them on in like 5 minutes. I have had to deal with other glass companies in the past that do not even come close to Tri State. I will never call anyone else ever again.Service: Auto windshield repair
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July 2023 by Renee Mendola
Did an excellent job replacing my broken glass - fast, friendly, professional! Definitely will recommend to others.Service: Auto side window replacement
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April 2023 by John Russell
Fantastic job by Shane today ! He was friendly and professional! Tri State was recommended by an insurance agent I know as well...Service: Auto windshield replacement
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April 2023 by Joel
Highly recommend.Very friendly staff. They did a fantastic job on my windshield replacement. Will definitely return for any windshield repairs or replacements.Service: Auto windshield replacement
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April 2023 by Sangeeta Hardy
Everyone at Tri-State was so lovely to work with. Not to mention very very quick! I can't recommend them enough, the nicest people who do a wonderful job.Service: Auto windshield replacement
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February 2023 by Kevin Thivierge
Great price good communication. Had a small problem with the install and they took care of it right away.
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December 2022 by Old Vet
I used Tristate for an insurance windshield replacement install. They quickly ordered the parts and came out to my house to perform the work within the same week I called them. The tech did a good job installing the windshield but a few parts were damaged getting the old windshield out. After speaking with my insurance adjuster and the shop manager, Tristate ordered the replacement parts for my vehicle and eventually came out a few weeks later to finish the job. I am very pleased with the final outcome of the repair and I'm happy I went with Tristate even though it took a little longer than expected. Sometimes repairs don't go as smoothly as we'd like but an honest shop that stands behind their work is worth supporting. I would definitely recommend Tristate to anyone looking for good honest work done on their vehicle.Service: Auto windshield replacement
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November 2022 by Christian Mazaba
Quick service, friendly welcoming people and ready to repair!! ⭐️???? would recommend to get window repaired by this business.?Service: Auto windshield repair
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November 2022 by Lisa Konklin
Susan and Chris were courteous and kind. He showed up at our place and replaced 2 windows. It took way less time then we thought it would! Thank you!!
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August 2022 by William Christopher
I had two dealings with over the previous month with a major auto glass company. I had a large crack in my Kia's windshield. I had full insurance so I knew it would be covered, but before I went to my first appointment and checked to make sure the insurance would cover it and I was informed there was some issue, that I was not covered (this was talking to someone in another state because there was no way to contact the local repair show directly). They told me to wait a couple of weeks and try again. So I did, and this time I was told "there shouldn't be any issue". So when I arrived I had to wait in the lobby for 15 min. just to talk with the receptionist, but then I was told that I would have to pay out of pocket because once again "there was an issue with my insurance". I told them nevermind and left. I immediately called my insurance carrier she had no idea what their issue was because I clearly had full coverage. So she had Tri-State give me a call and they gave me an appointment--and it's a good thing because by then I had received a second hit and had two large cracks stretching all the way across the windshield. The Tri-State guy came all the way down from Taylors to me in W. Cola. He arrived early and watching him work was an example of a highly-trained expert in action, paying attention to every little detail. When he heard that I had had a couple of Cherokees, we had a good conversation about that because he had the same. When I got in the car to take off a few hours later the new glass was so clear I couldn't tell there was a windshield on there and I had to take a second look! I appreciate businesses like Tri-State.Service: Auto windshield replacement
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July 2022 by Justin Young
Had a windshield and rear glass put in my 64' C10 and another windshield put in my car. Excellent job on both, price was great for both vehicle's.
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June 2022 by Derek Thompson
Had an insured windshield replaced. We went across the road to eat at Texas roadhouse and it was done before we finished food. We did have to come back due to a sensor came unglued but I did come back and they were able to fix it in 15 minutes. Great service.
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October 2021 by shermon jones
I just want to thank the entire Tri State Auto Glass team. The receptionist and installer provided top notch service. I needed my driver side window regulator and motor replaced and this was the only company in this area that answered their phone. I am glad they did because I am a very pleased customer! I highly recommend. Thank you Susan/ Vicky/ Installer (Supervisor).Service: Repair power window
