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November 2023 by Google user
My garage spring snapped on a Friday afternoon (of course) I called no less than 8 companies. A few wouldnt pick up, most said \\\"maybe see you Monday\\\" and one said they would come but would NOT give any type of estimate. They had to be at your home to do that.(?) All other companies were only partially transparent on cost. ie \\\"Springs MAY be this or that\\\" and labor \\\"will be possibly in this range or that range\\\". I booked appt. for a \\\"maybe monday\\\" but made one more call to Empire. I got a clear concise quote for parts AND labor and even a Veteran discount for my husband! He said he would come no matter what heck or high water SAME DAY. He asked if coming late was ok , we said yes. This guy left at 8pm honored his price and discount and did a great job! Yes, I cancelled the maybe \\\"monday appt\\\" with the other guys. Thank you Empire for your transparency, integrity, honoring veterans and same day service! Semper Fi!
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November 2023 by Michelle Haley
My garage spring snapped on a Friday afternoon (of course) I called no less than 8 companies. A few wouldnt pick up, most said "maybe see you Monday" and one said they would come but would NOT give any type of estimate. They had to be at your home to do that.(?) All other companies were only partially transparent on cost. ie "Springs MAY be this or that" and labor "will be possibly in this range or that range". I booked appt. for a "maybe monday" but made one more call to Empire. I got a clear concise quote for parts AND labor and even a Veteran discount for my husband! He said he would come no matter what heck or high water SAME DAY. He asked if coming late was ok , we said yes. This guy left at 8pm honored his price and discount and did a great job! Yes, I cancelled the maybe "monday appt" with the other guys. Thank you Empire for your transparency, integrity, honoring veterans and same day service! Semper Fi!
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July 2023 by Mark Roy
One of our garage door springs snapped and we could not open our garage door, I called the guys over at Empire and they were able to come out same day! They were professional and extremely quick at getting our door back up and running. They made sure everything was greased and they replaced the rollers on the door as well! I recommend these guys and know they will do a great job for you!!!
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January 2023 by Wayne T.
Enjoyed my time with this company. Timely and knowledgeable. Chris knows what he's doing and I would highly recommend this company to anyone. Thanks again gentleman.
