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December 2023 by Susie Giardini
Mr Harry is one of the nicest people I’ve ever met. He is always helpful and honest. He will always have my business.
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December 2023 by Tom Shearer
We were heading to Florida, and stopped for the night when we heard a loud clicking noise around our right front tire. We stopped at the Comfort Inn, but I wanted to get it looked at before getting back on Rt95. Worried about a long delay finding a mechanic, I looked up and saw Basic Auto. The reviews were good.Chris and his mechanic could not have been nicer. I brought the car there at 8:00 am and he took me right in. Got me fixed at a fair price. The car ran great and we made it home. Thank you Chris and his employees.
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October 2023 by Dyme X
I LOVE supporting local businesses. ANYONE that knows me, know I don't have a problem supporting, spending money, and spreading the word to bring more customers. I really wanted this to be my go to auto shop. HORRIBLE customer service! I took my vehicle there to get spark plugs changed because that's what the computer read. All 4 plugs was misfiring. After picking my vehicle back up, the engine light jumped back on. I called to let them know and a young man said Harry isn't available, he'll call me back. I said, "Do you have my number for him to call back?" Of course he didn't! Now he's scrambling trying to find something to write with. Harry called back and didn't even take the time to listen to what I was saying. He over talked me and immediately went in defense mode. $220 gone down the drain. Hopefully they'll buy a better attitude with it. I GUESS YOU DIDN'T BUY A NEW ATTITUDE WITH THE $220. SMH...HIS RESPONSE SHOWS HOW IMMATURE and UNPROFESSIONAL HE IS! DOWN GRADE? HA!!! AUDI FIXING YOUR SCREW UP NOW. $751 TO BE EXACT! FIND SOMEBODY PLAY TO PLAY WITH BOY! MONEY ISN'T THE ISSUE. IT'S YOU! Most of your reviews are from out of town customers so yeah, they would be happy to get a quick fix so they can get back home. I'll let you be great this time. I PRAY God bless you!
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September 2023 by Christian Cox
Customer service and repair timevwss an amazing experience. Traveling from NC to FL, my vehicle was experiencing major mechanical issues in SC. By the grace of God I found this shop open on a Saturday. They were able to replace my radiator and got in contact with someone to get me a rental if needed. Got back on the road after being roadside got hours. Thank you for everything.
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August 2023 by Christina Tester
Great shop && very very very kind owner. We broke down this morning on our way home from vacation in HHI. We was stranded on the interstate! We called multiple towing services all turned us down or just was busy, we did get ahold of A Tow Inc. He was also a very kind gentleman we had our 3 kiddos with us & was treated with nothing but kindness, he is the one that brought us to Basic Auto LLC. While we did have a little bit of a wait to get our truck back up and running the owner was super kind to me & my husband and kiddos. Thank you so much for helping us get back on the road to TN! This guy definitely deserves more than just 5 star ? reviews!Service: General repairs & maintenance
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July 2023 by Travis Downey
Thought I had a major issue and it ended up being a small fix for these guys and they took care of it for free! Made my day as I was just passing through on vacation. Highly recommend!
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July 2023 by Paul Klinger
My wife and I started our 990 mile trip home and caught a nail in our front drivers side tire. We asked for advice from the Walterboro Autozone store and they immediately sent us to see Harry at Basic Auto giving us directions to get there. They even called ahead for us. The shop was full of vehicles, and a customer pulled in ahead of us and 2 more pulled in after us. Harry came right out and greeted us, he sent a mechanic out in minutes to get our keys, never mentioned a cost of repair. He returned just minutes later and told us our car was good to go and to have a safe trip. He never charged us so I gave a tip. Thank you Harry! We are home safely and our tire ran like new!Service: Tires
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July 2023 by Mateo Solis
Harry, the owner and Roy took care of our rig in a very painless, fast and honest way. They noticed some other issues they didn't handle and gave me the right directions too. Highly recommended
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June 2023 by Becca Hill
Roy took me right in. ✅️ price was great. Harry Thompson is owner and a very nice guy! Great service. ?
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June 2023 by JnLn J
We were on our way up during big downpour, from FL to Ohio with planned overnight stop in Winston-Salem, NC. Well, our alternator broke down near Walterboro, SC. AAA towed us to Harry's place. It was close to 5pm but Harry promised to get it done by tomorrow (Sunday), and brought us back and forth to a nearby hotel. 9pm, we got a surprise call...he just did it tonight and picked up my husband so we could get the car already. What an excellent service and decent man! Can't thank you enough, Harry!Service: Auto battery replacement
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June 2023 by John Erle Alo
Stand up guys! Great Southern Hospitality! My family was driving up from Florida to Ohio and ended up with a faulty alternator along the way. They were taken cared of like they were family. They went above and beyond to make sure they got back on the road safely. I worked in the Automotive Industry for 18 years and I truly appreciate their efforts and care! Thank you!
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June 2023 by Dawn Martin
Great place to take your car. I was greeted immediately they took my car in within 15 minutes for an oil change and I was out of there in a half an hour.Good prices too
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April 2023 by marta kotynska
I was on the way to Florida and my car started to shake. I called the nearest mechanic and they told me to come in. They looked at my vehicle right away and fixed the issue. I was out of the shop within an hour and my trip was not ruined. I am very grateful for basic auto services.Service: General repairs & maintenance
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April 2023 by Cornelia Thomas
This establishment is professional, honest and the prices are good.I broke down on Hwy 26 and the tow drunk towed me here they told me what was wrong with my car right away, how much it will cost and when it will be ready. Everything that I was told was true and ready on time. I will tell everyone to go there and I will definitely go back if I need any service.Thank you Basic Auto for repairing my car. Great Job!
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February 2023 by J.C. Klutch
Fantastic experience with a down home auto care company. I pulled in and was handled immediately by Harry and his staff before I could finish my enchiladas next door they had finished.But the little things count too!Topped off all my fluids and make sure my tires were at the proper setting I strongly recommend using these peopleService: Oil change