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December 2023 by stephanie padgett
I Waited in line forever to get prescriptions. After getting home and looking at them I realized I didn't have them all. I called and was told they didn't have it in stock. No one mentioned anything about this when prescriptions were picked up. They offered on the phone to send it to another pharmacy, but never mentioned it in person when I picked up prescriptions. Poor communication and service
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July 2023 by Jolene
7 ladies working hard at the pharmacy! Caroline was great, providing me with what i needed in a timely manner, fast and friendly. The asian lady impressed me with her efficient skills in giving a vaccine. never have i received a jab so quick. the phones kept ringing despite having a staff designated to answer calls, two staff handled the customers in line and all the rest were busy handling medications. if you come for your medication, please be patient, these healthcare workers are doing their best.
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July 2023 by Trey Private
Dr appt at 12 noon where Dr sent Rx during visit. Went and ate lunch for an hour so Rx would be ready. Arrived at CVS at 120 pm. Informed there is no new Rx for me! Ugh!!!!! Called Dr asking why Rx wasn't sent. Informed Rx was sent at 1220 pm. Drive 20 miles home. Called CVS and spoke with pharmacist. He says no Rx. I explained everything and he says, Oh let me look at new Rxs. Yep, right there the whole time. Bunch of worthless idiots at CVS!!!!
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May 2023 by Catherine C.
I work in healthcare and have been using CVS in different areas for years. I never leave reviews but this is truly the worst pharmacy I have ever dealt with. Every pharmacist gives you a different answer and they don't seem to truly know their own policies. The store itself is great but I would avoid the pharmacy at all cost.
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May 2023 by Ashlee Padgett
If I could give zero stars I most definitely would. My step daughter had a prescription sent over for an antibiotic around 12:50pm or 1pm so I didn’t show up until around 1:45 to pick it up. It wasn’t ready and would be 10 more minutes which was fine. After about 20 minutes still no medicine so I went to the counter to see how much longer. The prescription was done and had been done for who knows how long and they knew I was waiting for it because I was sitting in the waiting area which can clearly be seen by them from the counter. Then they take me to the register and the total doesn’t sound right so I asked if what insurance it was ran under and they had ran it under her secondary insurance not her medicaid which is on file as the primary so it took another 10 minutes to fix that. Then they tell us they need us to go back to the register to be rang up which took another 5 minutes and would have been longer if I hadn’t cut the next person and line off and ask where her medicine was because it had been 30 minutes now and I was only still there because of there mistakes. So they get the medicine which for some reason had been put back on the shelf and not taken to the register when the insurance issue was fixed. Then as the lady is ringing it up she pulls the medicine out and they didn’t even mix it up. They were about to give me unmixed antibiotics. So that took about another 10 minutes to get done after the lady finally got someone to mix it. So I spent about an hour there waiting for it with my sick child waiting in the car with my husband when she could have been home in bed resting. To top it all off they didn’t even apologize.
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April 2023 by Rex McCormack
Not professional, no communication, waiting on prescription over a week, go in to get it and they say they don't know when it will be here. Call my doctor and canceled script and called it in to Walgreens across the street and had it later that day, so long CVS.
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February 2023 by kaitlyn Smith
I have used different pharmacies in my life (42 years young)… Walgreens, Publix, Walmart, and other CVS locations. That being said, I have NEVER EVER been so happy and grateful for this pharmacy and all the amazing people that work there. Savannah was one of the many amazing people that have helped me and made things so easy with her sweet personality!( I can’t remember other names.. I wish I did bc I would add it to this survey ..I’m sorry) I would absolutely positively recommend this location to anyone and everyone that would listen!? Thank you again for being so fabulous!!!
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January 2023 by Kait S
I have used different pharmacies in my life (42 years young)… Walgreens, Publix, Walmart, and other CVS locations. That being said, I have NEVER EVER been so happy and grateful for this pharmacy and all the amazing people that work there. Savannah was one of the many amazing people that have helped me and made things so easy with her sweet personality!( I can’t remember other names.. I wish I did bc I would add it to this survey ..I’m sorry) I would absolutely positively recommend this location to anyone and everyone that would listen!? Thank you again for being so fabulous!!!
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January 2023 by Crop D.
They did not apply my yearly payment for my prescription insurance, will never answer the phone, and almost cost me my insurance coverage due to their negligence. Terrible place.
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December 2022 by Dyme X
Unsure who the young lady was I spoke with but, she refilled the wrong RX that my 72yr old mother had a copay on. When calling to let her know we received the wrong RX, she went back and forth telling me that's what my mother told her and I'M THE ONE THAT GAVE HER THE RX NUMBER! Horrible customer service! Never expected someone to be so rude at a pharmacy.
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December 2022 by Dominique Jenkins
Unsure who the young lady was I spoke with but, she refilled the wrong RX that my 72yr old mother had a copay on. When calling to let her know we received the wrong RX, she went back and forth telling me that's what my mother told her and I'M THE ONE THAT GAVE HER THE RX NUMBER! Horrible customer service! Never expected someone to be so rude at a pharmacy.
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December 2022 by Denise Amendy
I love my local cvs it’s always stocked with the items I need and it’s such a better experience then going to any big box store
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November 2022 by Elizabeth Gilreath
I would choose zero but I have to choose 1 to write a review. The wait to pickup meds is beyond ridiculous.
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August 2022 by Denise A.
I love my hometown cvs all the workers are super friendly and helpful. Store is Kelly stocked and clean
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July 2022 by Melissa W.
They will loose your prescription (supposedly..... ,, mess the insurance up because they filled it and swear they didn't!!!! They are the most unprofessional CVS I HAVE EVER VISITED, I will tell u how bad it is..... I will drive an hour to the Summerville back to Walterboro and they will tell u it's gonna be about an hour they are a joke, and The bad thing is they already have my prescription on file. But I can walk into the CVS in Summerville and give them a prescription and they'll say give me about 10 minutes., if they're busy they'll say give me about 30 minutes ., and usually the 30 minutes is usually 15 minutes so don't tell me the Walterboro CVS can't do the same they just slack, lazy and RUDE. Just look how they done that 86-year-old man in the first comment above shame on y'all CVS.