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November 2023 by Dr. J Jackson
It has truly been a pleasure to work with the team at WFMC from scheduling appointments to drop off to receiving status updates to payment and pickup. Thank you.
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August 2023 by J Moreno
Saw a brand new truck that i liked and called dealer to agree on price and specifications. Told the sales person that i was all the way in Florida and if they could reserve the car for me. Called and emailed the sales person in different occasions to inquire about location, and date and time that i was picking up my brand new truck. Agreed on a day that i was going to drive 16 hours round trip to purchase the truck. Came to the dealer and test drove the car. Everything was going well when i was told the truck had an accident while going to the car wash and that one of rear doors was replaced including the window glass and that it was taken to a body shop in town to match the manufacture paint. I wish i could have been told this accident happened before heading to South Carolina with my wife and daughter to pick up a supposedly my brand new truck. Dealer’s sales person told me that i could just walk away from the deal if I didn’t want the truck after the repairs. Very insensitive and not at front honest sales person . Even the owner couldn’t guarantee that the paint won’t fade after several years. After being very upset they offer to built me a brand new truck that it would take months for me to get with free delivery but the problem is that that they were not honest at front before me driving 16 hours total trip, renting a car and a hotel to stay the night. This is my first time reviewing any business and the reason why I’m doing this is to make you aware that this truck is still for sale at the dealer. F250 xlt diesel blue color with console seat. Be aware.
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June 2023 by Pete Craft
Tim and staff were very professional and the most pleasant folks I have ever delt with. If there is anyway to make a deal they will get it done. I would definitely recommend them!!!I love my 2023 Ford F 350.
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April 2023 by Daniel Anderson III
Super great customer service and quick but quality work performed. Can't say enough good things about them.
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March 2023 by Adam Jones
Excellent experience with Walterboro Ford, from my initial reservation almost 2 years ago, through ordering and re-ordering, Tim and the staff were extremely helpful, honest, and responsive. I would highly recommend them, to the extent that I drove an hour and a half to deal with them instead of local dealers.
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March 2023 by Marybeth Martin
Stopped by with a broken air conditioner and no appointment. They fixed the problem in less than an hour. Super friendly and efficient. 5 stars!!
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March 2023 by Monte R.
Would not recommend. $1900 later they couldn't put a bolt back in the caliper assembly and caused serious damage to the rotor and about costed me and my guys our lives in the mountains in Virginia.
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February 2023 by Amy F.
Today was our second experience buying a car from Walterboro Ford (and with our favorite salesperson, Mr. White)!My husband and I were on our way back from one of my doctor's appointments and I was really tired, but he suggested we stop and look to see if there was anything that interested us that could replace my favorite old truck. I really wasn't planning on purchasing a car or trading mine in, but my husband was on a mission to put me in a new truck. We found a truck we liked, took a test drive, and I liked it. We were given a very, very fair trade-in value for my car (which was a total mess because I've been traveling and haven't washed or vacuumed it in a month) and I was so grateful for it. We were also given a right-on-the-money price for the truck we were interested in.The finance department hammered everything down and before I knew it, I was leaving with a new truck.Mr. White is a wonderful, personable salesman, and the entire staff was a pleasure to deal with. A gentleman named Jim was so nice, as was the young man in charge of detailing and gassing up the truck before we left. Also, the first salesperson who greeted my husband before he'd asked about Mr. White was so kind and gracious. Everyone we met seemed happy to be there and treated us so well.While we were waiting for the paperwork to go through, Mr. White gave us the history of this family owned dealership and let me say that it made me really happy to be a part of their customer base. My husband used to rely on their service department when he had a Ford and is friendly with the guys in the service department, too. They always gave him excellent service and I look forward to working with them to keep my new truck in tip top shape.This was the second excellent experience we've had at this dealership. We're customers for life.
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December 2022 by Matthew Avinger
Great overall buying experience. Most accommodating and hassle free dealership I’ve bought a vehicle from. Will definitely be back for the next one.
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December 2022 by Robert Mcalhaney
The sales staff was knowledgeable, approachable and none pressuring. The financing was quick and easy and will go back for our next vehicle.
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December 2022 by Josh Thigpen
Fast and friendly. Robbie and Keith are both great guys. Would definitely do business with them again.
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November 2022 by Miss Whitney
The customer service from the "Service Department" HORRIBLE. I dropped my car off for a diagnostic and literally my car was there from "October 21 - November 12" FOR A DIAGNOSTIC!!!!! No one stayed in touch with me to update me regarding my car. "KEEP IN MIND I MADE AN APPOINTMENT FOR THE SERVICE TOO" 1. One week went by, I called and the tech was out with the flu, understandable, but nothing was done to my car. 2. Second week i called, young lady was suppose to get info and call me back, nothing. 3. Second week few days I went there and no one was available to update me so a message was left for a young lady to call me back, 3 days and nothing. 4. Final attempt, Friday I called very upset and demanded answers and FINALLY A CALL WAS RETURNED. So sad that i had to do all of this at a place of business, a reputable business. They weren't informative AT ALL OR CONSIDERATE OF MY TIME! Even after the diagnostic was finished I still couldn't get my car fixed because one of the parts needed was unavailable and on back order! AND! AND! Even after I clearly expressed their lack of service and my displeasure, do you think they even offered a 10% discount or something on the service, THEY DID NOT! I WILL NEVER RETURN MY CAR HERE FOR SERVICE AND I DO NOT SUGGEST YOU DO EITHER!!
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October 2022 by Ronald Preston
Walterborough Ford is the best dealership I've ever been to. Excellent service department and sales. Professional friendly exceptional people. Look forward to coming back.
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October 2022 by Kurt Farns
The service department is always up front about what to expect with my service. Very trustworthy. Mr. Jeff is the best!!
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September 2022 by Cari Coker
I went and got my oil change and I noticed they had the Ford bronco I've been looking for, color and all. So I started asking questions. A couple weeks later Robbie looked out for me and made it happen. They treated me like family as soon as I walked in and they helped me through everything! A big thanks to Robbie and his wonderful staff members for helping through the process! I'm loving my new Ford Bronco.
