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April 2024 by Serena Munkers
Excellent customer service!
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March 2024 by andrew commodore
OK great service and professionalism. I was in and out very quickly. Would recommend to others.
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March 2024 by Anna-Maria Smith
We came in to look around and really appreciated the friendly help Cathy gave us. Great place!!
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March 2024 by tysh all
Kathy was great at helping me find the perfect unit. And she couldn’t have been nicer.
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March 2024 by Crystal Dodge Apartment Life
Awesome experience! Well managed, great location, clean and well maintained!
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February 2024 by Kari Newby
I recently rented a unit at Wando Storage. Kathy was very helpful!
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November 2023 by Michael Ellrich
Love the location and the property is always very well maintained.
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September 2023 by Tom
We recently rented a couple units at the Clements Ferry location and have been very pleased with the service and facilities. The staff answered all of my questions and took good care of us from beginning to end. Based on everything we have seen so far, I would highly recommend SecurCare.
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September 2023 by Richard Paul
Even better than expected. Roomy 10x10 climate controlled unit. Easy access with multiple doorways. Even have a rolling cart provided to make moving east.
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June 2023 by Ann Marie Parker
Very easy process ..Instant storage . Thank You
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June 2023 by C C
Office was closed 20 minutes before their 1 hour “lunch break” starts. No sign or message when they would return or ability to contact someone. Not everyone has the time to wait around for hours. Poor business operation and communication.
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May 2023 by Keith Garland
I've had a unit at this location for the last three years and have never had a problem until the current owner took over. They immediately raised the rate with no notification, stopped taking the automatic payment I had been making to the previous two owners and proceed to lock me out of my unit, cut my lock off and charge a late fee every two weeks until I finally realized the payment wasn't coming out of my account. When I was able to get someone on the phone, I was told that I was lucky they didn't charge me a lock cutting fee! Thanks a lot! I will be moving my stuff as soon as I am able. $156 per month for a unit with no climate control is outrageous. AVOID this place!!!
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April 2023 by Blake & Emily Cogdill
We started renting a unit at the end of December in 2022. When we arrived to our unit, our unit had other peoples belongings in it (included multiple pieces of heavy furniture). We were told by the staff on duty that day that we could move that stuff to a different unit in exchange for 1/2 off the next months rent. We have yet to receive our discount and have attempted to follow up with them 3 times to try to get our promised discount. On top of that, we are at the facility often, and it seems no one is ever there. They have already gone up 14% on their monthly rental rate and the rent notice is the only communication that we have received in the last 4 months... figures....$$$$. We will be looking elsewhere for a different unit. The only good thing about this facility is that it is gated.
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April 2023 by Bob Fenwick
What a great facility, and a great staff! I just met Kia, it's very friendly and outgoing. I will definitely return fot more business!
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April 2023 by JJ Chaconas
Rashad is a great person to deal with and access to the property is secure