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August 2023 by Rachel Allan
Always got phones for everyone now I'm getting one....good service and great worker, just such a busy store they need more help. I really appreciate the lady who was working but they definitely are understaffed.
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July 2023 by Elizabeth Allan
Always got phones for everyone now I'm getting one....good service and great worker, just such a busy store they need more help. I really appreciate the lady who was working but they definitely are understaffed.
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May 2023 by mary anderson
Great service. Excellent service. Johnny and Jessie always do a great job. The last couple times I've gone in I'm worried about having a seizure from the lights flickering.
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May 2023 by Nic Cushman
Store was great got all the help I needed but the overhead lights were givin me a headace cause of them blinking
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March 2023 by Greg Carver
Nice to have a cricket in West Union now. I went and got a new Motorola Moto E as an upgrade for $88 and very happy with it. My Moto 5 lasted 5 years, maybe the new one will to. 4 lines with unlimited everything for $100 can't be beat ?
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January 2023 by Aeriel Reed
Great customer service ?
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December 2022 by Bobby McAlister Jr
Great place and easy to get to like one in Seneca hard to get in and out cross from the bank
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October 2022 by Christine Smith
I live in Seneca and drive to west Union just to see Johnny. He's the best and always helps me out. After dealing with Jenna and Emily I'm Seneca. I will never go back to that store. They are both rude and never willing to help. Johnny is the best!
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October 2022 by Morris Blackwell
Johnny and Brandy always do a great job of helping me with my phone. They always answer all of my questions. I never feel rushed and visit often. They are why I stay with cricket
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October 2022 by Mary Waltz
I had been going to the Seneca cricket for some time. After dealing with rude smelly people with attitudes I decided to come to the west union store. Brandy and Johnny are very patient and made me feel welcome and helped me out. I stop in often and they are great at making me smile and help me with all of my needs. They have earned my business and respect. Brandy and Johnny are awesome and I'm really grateful to them for everything they do.
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June 2022 by ben d.
awful service. go to seneca. IF these people are ever open, they don't know what they're talking about. i tried three times this week to go after for 6:00p.m.ish twice and they were closed for inventory. i go at lunch time and they're closed for lunch.
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May 2022 by Doris Wilson
Caesar is AWESOME!!I've never been helped so much.. ANYWHERE!!!What an outstanding and knowledgeable young man!!!
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May 2022 by RENEE CHALMERS
I went to the West Union store and had a great visit. I needed my voice mail reset to receive my messages. A young lady, Brandi Logan, assisted me with resetting it. She was great with a personality to go along with it. I will definitely use this store in the future.
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April 2022 by Michael Alexander
The employee and the manager lied to me about the phone they sold me. I asked for a phone that was able to wireless charge. They sold me the Samsung galaxy A32 5g and after receiving my wireless car charger found out it does not wireless charge. Then customer service said return it for a full refund. Then the same store says they can't do a full refund. Even after they lied they won't make it right. So now the piece of trash manager goes on my personal business page and leaves a false review to decrease my reviews on Google
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July 2021 by Beth Martin
Great location and helpful staff!I went in to check on a new LG STYLO 6 that I was interested in. Courtney was knowledgeable and very helpful. She helped me find a phone case for my new phone and told me about a great deal on screen protectors. I'll be back next week to switch my kids from Straight Talk to Cricket. The customer service is immaculate!
