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September 2023 by Mckinesy Sharpe
I love the people working at this bank location but I've gotten locked out of the app more time times than I can count. I'm putting in my password correctly but when I call the bank to figure it out they always say it was incorrect password attempts. This is ridiculous.
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August 2023 by Keller Williams Oconee The Land Beside the Water
I enjoy the people who work here.
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July 2023 by Land Beside the Water Group Keller Williams Seneca
I enjoy the people who work here.
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May 2023 by Taylor
Kay is absolutely awful. She gave a number telling me it was the CEO's number. I knew she was lying so I called the number, making it obvious the second she answered that this is what she does for her sick idea of entertainment. So it was her who answered in westminster not the CEO, so nice the bank where my money is held is in the hands of such a great liar. She answered the phone with a nasty attitude and provided zero help. Imagine trying to work with Kay, a woman who is probably triple my age, yet acting as if she is younger than me in her maturity and professionalism. I've worked in the service industry since I was 16 and I have probably a thousand times more professionalism, respect, and just plain out human decency than this woman. Please never use this bank. They are thieves, crooks, and have awful taste in employment as well as policy. I hope this review can save someone out there as well as their time and money.
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May 2023 by Royal
This bank is THE WORST!!!!!! DONT BANK HEREYou will lose money and they have zero respect for their customers ,I WISH someone would have warned me before I chose to bank here , stay away if you don't want to be robbed!
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May 2023 by Erin Fugagli
Imagine being a banker. Imagine a girl, a customer of several years, calls you and explains that her account was hacked, resulting in overdraft fees. Imagine you tell that girl that although you fully believe her and understand, you will do nothing to help. Imagine telling this customer that their loyalty is not valued, their problem is not important, and that you don't care. Imagine refusing to let them speak to a supervisor. Imagine that once they insist, you respond with "I spoke to our CEO himself and he agrees with me." Imagine that girl asks for the number for this "CEO," and you give her YOUR OWN DESK NUMBER AND HAVE THE GALL TO BE THE ONE ANSWER THE PHONE when she calls. Imagine the girl asks for a bank statement to be emailed so that you can dispute this, and you tell her that your bank doesn't do that, and customers have to come in person to get statements. Imagine saying, with a straight face, that you don't do timely overdraft notifications (literally probably the ONLY bank still in existence that doesn't) , and that customers get something IN THE MAIL when their account overdrafts. So they find out days/weeks later. Imagine being okay with that. Imagine being alone in life because no one will ever respect you for how you act and what you do, and that only makes you more bitter. Imagine you could have been a doctor, a lawyer, an entrepreneur, etc. But no. You chose to be a banker so that you could exploit people. So that you can make people feel small and tell them that you agree and support your employer's decision to exploit customers. Imagine knowing that your salary is paid by customers' overdraft fees, and doing your best to make sure you get that extra bonus this Christmas no matter who you hurt (How Christlike of you).Can you imagine it? If you can't, you're probably a decent person. If you can, you're probably a happy employee at Blue Ridge Bank.I hope no one ever uses their outdated, unsafe, and insecure practices as they happily open customers up to theft! RUN THE OTHER WAY, THIS BANK IS NOT SAFE!!! And they don't even apologize for that!!!P.S. They don't even let you close your account when you ask without going in person, even if you live out of state. Must be desperate for business. NEVER seen a bank proudly scam people this hard in my whole life.
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December 2022 by DIANA FEY
Always friendly, helpful tellers!
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April 2021 by Angela Westall
Tonya at this location is so on top of things, she’s wonderful! She goes above and beyond to help with any issue you have from top to bottom with extreme ease, understanding and empathy. She took a very stressful situation for me and turned it around with precision and TLC! As long as she’s here, I’m not going anywhere.
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November 2019 by Nisa S
We love our bank! They're helpful, quick and friendly with every visit.
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June 2019 by Tj M
See Seneca and Walhalla reviews! Beware!!
