“I want to both praise and say thank you to Charlie Lindeen who works at the West Union post office in Oconee County. This time of year has to be stressful on the teams who are on the front line and dealing with a lot of customers who aren’t happy about their late packages. This year seems like the worst I have ever seen. I have over 10 packages late at this very minute. One package I was particularly concerned about. On Friday I had the privilege to work with Charlie. He eased my anxiety and went above and beyond. He was able to track down my package and give me a ETA. The post office is slammed full of people. Many people sharing their mad stories with each other. As a customer I don’t want to hear all of that negativity and I applaud postal workers and especially Charlie who effectively and efficiently stayed on course with a smile on his face. I am in my mid 50’s It’s hard these days to come across good customer service. It’s so lack luster. Charlie was so helpful and the rest of the team working hard. Thanks again for helping to locate the package. It arrived on Saturday. Great experience in a negative environment!!”
“Dealing with the ladies at this branch of the post office has always been a very pleasant experience. They are quick, friendly and attentive to your needs. The Post Master at this location, Kelly, is an asset to the branch and always great to deal with no matter what the situation is.
Keep up the great work.”
“Never had issues with them, they are a small location but have been very good to me. I have a small PO Box there and I work nights so I don’t check it as often as I should, and they are great about holding my mail even when it’s too much to fit in my box, and they are very kind about me having packages delivered there. Honestly the people who do have a PO Box here depend on this place, so it’s rather irritating that people keep commenting that it should close.”
“I absolutely hate the United States Postal Service, with a great passion at that. But today, Kelly and the other lady (I'm sorry ma'am) were so nice and helpful with my package going everywhere but my address. This post office used to have a rude bunch in there, and maybe still do after reading the other reviews, but Kelly and the lady who called about my email at 6:37pm were awesome. Thank you ladies!”