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June 2025 by ijia tag
Great customer service!!! Tameka was very kind, helpful, & patient helping me get a passport for the first time!
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June 2025 by Hugh Jass
great passport great woman
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June 2025 by Nick Nieri
Rude employees
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March 2025 by Louisa C Zimmerman
They're not always open and appointment highly recommended but it was the easiest passport application/renewal experience I've EVER had!!! They did everything in house from pictures, to the fees and mailing everything off and suggesting the best process expedited v regular. We did have our paperwork completed and printed and required documents with us, so we did our homework, but the process was super easy and no waiting in long lines with numbers and hoping they didn't close before you got to the front of the line.
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February 2025 by Amanda Bluestein
We came for a passport appointment for our children. We showed up about 5 minutes early and granted, this office is small and can’t hold many in the office at once. Another family was in there but I wanted to let the employee know that we were there and I opened the door (there’s two doors to go through to get in) and was asked if I was there for a passport appointment. I said yes and was told “go outside”. No we will be with you shortly, no hello, nothing, just go wait outside. I went outside and waited with my family and we completely understood that they were short staffed as there was only one person working. While we waited, another employee showed up for help. When it was time for us to finally go in he began to help us. He was very nice, friendly, and explained some questions we had. He apologized that we had to wait. I had to fill some forms out and I used a pen from my purse as forms were handed to me but no pen. Halfway through we were switched to the employee who told me to go outside. After looking at one of the two forms, she asked me to fill in a few things I missed. I did and then proceeded to fill out the second form. Once done, I handed them both back to her in which she said, “mom, really! Blue ink?!” No one told me it had to be black ink, it’s not written anywhere on the form! I checked up and down- no mention of color! And she looked at my first form (written in blue ink) and didn’t say anything then about it being the wrong color. So after I was made to feel like a fool, she asked if we wanted a card or a book. We honestly didn’t know the difference so my husband and I looked at each other and shrugged trying to figure out which to get. We asked her and she said in a very short tone, “just pick one! Do you want a card or a book?!” Feeling put on the spot we just picked one (an explanation would have been appreciated). I understand that she may have been frustrated or having a bad day but what got me really good was how kind she was to the family right before us (I got to witness the last few minutes of their interaction with her) and how thorough she was with them, how patient she was with them, and how friendly she was with them. The unfortunate thing is my children asked me why she was so mean, and why was she particularly rude to me. I wish it could’ve been a fun experience for the four of us but it was awful and I left feeling like I just wanted to cry. My advice would be to make an appointment elsewhere and avoid this office if at all possible.
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August 2024 by Lauren Bouknight
Went in for our passports these two ladies “Tammy’s” were amazing!!! They got us in and out of there in no time. They work great together!
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June 2024 by Margaret Buenzow
Whit Rock Post Office you ROCK♥️♥️♥️
Only four minutes to process my passport including reviewing, photo, signature and paying. Very efficient and very polite business manners. Thank -you.
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April 2024 by Sarahbelle potts
A woman here just went out of her way to reboot the passport machine so I could get it on time! She was so sweet and positive. THANK YOU!
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February 2024 by Ana Stone
I was treated rudely by an African American worker with dreadlocks. He raised his voice at me and had a horrible attitude. This was obviously a racial issue because I’m Latina. On the other hand, the lady who was Caucasian and had light brown hair was very nice. She was the one who ended up helping my mom and I renew my passport and make sure everything was good to go since the African American worker did not know what he was doing. This all happened today (1/17/24) around 12.
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January 2024 by Kaitlyn Raymond
There’s a new post woman who frankly does nothing. Not only has a package been lost (stolen?) but 3 separate times when packages have been delivered, she’s working and tells us that we’ll have to come back tomorrow. She’s been rude and entirely unhelpful. The postmen there are amazing though, wish I could have them there more often.
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October 2023 by Tana Geiger
This post office on Dutch Folk Rd. CHAPIN, SC SUCKS! My first time there.Customer Service ?Not friendly ?She was coming off lunch break. When she finally opened the door about 5 minutes after, she didn't greet me with a smile. Straight mean mug...I had an appointment at 2 P.M. (Passport)Four people were behind me waiting to be assisted. When the clerk asked me how can she help? I replied, I have a 2pm appointment. She replied, "Would you step to the side, while I get a few of these people out of the way."I was pissed!!! I kept my composure. I didn't make a scene. I was just so surprised. I have an appointment but I need to step aside. We were all there for service... So First come first serve.Sorry I didn't get the memo. It's not like that any more.I'll go somewhere else the next time I need any type of Postal Service!Tana Home Care Services, LLC
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September 2023 by Mrs. Jones
Mr. James is super nice, cordial and funny. He loves all people alike! He is absolutely a delight to talk to. He will leave a lasting impression on you with his warm personality. God bless him!
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September 2020 by Mallory X
Wonderful post office. Malorie is very nice.
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December 2019 by A R
Is it really necessary to have two post offices so close?
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October 2019 by Not A Snack
Wonderful post office. Malorie is very nice.
