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January 2025 by Landocommando 202
there was a huge mud puddle infront of our storage unit that they would not fix.
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January 2025 by Mayra Rosales
Stole things out of storage things were missing out of storage, broke into our storage idk if it was the people there that would do it or who was it i do not recomend this place take your money somewere else these ppl will robb you and once u repirt it to them they wont do nothing about it seems to me must be them ! and these people would still charge me alot smh take ur money somewere else this place is not worth it !!!
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November 2024 by Thomas Grubbs
Older units and the roads between buildings are not paved.
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October 2024 by Amity Washburn
Trash/discarded trash around. 1 man was actually working outside his unit. Could've been living there as well.
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July 2024 by Lindsey Davis
When we first signed up with Eagle Guard we were told a spot would become open, likely in September (1-2 months out) for our camper. I would periodically check in with them to see what the status of waiting was and would either hear back that nothing is available (no predicted date) or no response at all. We waited over 18 months and never were able to move to the Anderson location. About a month ago, we had our battery wires clipped, stolen battery and 2 stolen propane tanks off our camper. I left them a message about this incident and never heard back. They have raised rates twice since we have been with them. They are doing some mild upgrades to the lot in Williamston although this is where our stuff was stolen. I realize you sign that they are not reliable and why we carry insurance but ti have shown zero care when our stuff was stolen is sad. Unfortunately we don't use our camper as much and rates again are going up, so we have opted to sell our camper and therefore do not have to deal with this any longer. Overall not a good experience and would recommend another place/company if you need to store a boat or camper.
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July 2024 by Colby Price
Only because I can't give zero stars. Make sure you send them your move out by certified mail and have a notary because emails, texts and phone calls they don't get. They'll send you bills for months after move out and won't stop until you threaten legal action to match their threats.
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April 2024 by Brian Randall
Great place great people great doing business with them
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April 2024 by Angie Dickerson
Our in closed trailer was stolen from here and 4 months later we can’t get anyone to return our calls. No one can explain why or how. We were told “sorry about your luck” we were also told they are not responsible and told their insurance would not pay!!!!! Plz if anyone else has experienced this inbox us as we have contacted an attorney.
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March 2024 by Jessica Smith
I would not rate 1 star if i didnt have to because of how i have been treated. My unit was 95 right in the back by the fence. Someone broke into my unit and stole almost all of my things. Over 5k worth. This place did not help me with another unit nor did anyone come out to see the damage or fix the fence someone cut a hole through to try and get into. There was NO help at all from this place. I finally received my insurance in the mail a day ago. It took me 3 months to get this. I will never use this place again. Your cameras are a big JOKE.
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February 2024 by Bobby King
Very helpful setting up for rge first time
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February 2024 by Matthew Brooks
Excellent storage units. Anytime you call they answered and answered any questions you had. Maintenance is on site for any problems and always willing to help.
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December 2023 by tanya tollefson
A very wonderful company to rent from. Safe place for your property.
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October 2023 by Tena Bryant Smith
Excellent and prompt customer service.
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October 2023 by Charles Hatten
Beware, beware, beware...The worst storage facility I have ever used. Cheaply built but charge premium prices, no electricity in unit (lights), facility is not paved or leveled (huge holes and ditches), Campers parked between buildings making it difficult to access my units with trailer. Entry gate was stuck in open position for over a month and after numerous calls to ask when it would be repaired kept telling me two weeks - asked to speak with owner about gate issue and was told he is too busy to speak with you...I said he is not busy to cash my rental check. Will be moving out.
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October 2023 by Margaret Smith
Tammy (property manager) helped me pick the right size unit for my stuff. Price is within my budget and set up for auto pay was easy wtih her help.
