Dunham's Sports offers a full line of traditional sporting goods, athletic equipment, and active apparel. The store carries a wide variety of items across many categories, often featuring big names at low prices and great sales. Overall, it has a very good selection of merchandise, most of it reasonably priced, and the personnel are often knowledgeable, friendly, and courteous. However, the store is frequently very crowded with merchandise and understaffed. Customers report almost no workers on the floor, especially in the sporting goods section, leading to long waits for assistance. Shoppers have to find an employee at the front to page for help. This lack of available staff causes frustration and lost business. Additionally, some employees can seem rude or annoyed, and there are instances of insufficient training for specific tasks. While the store carries a broad selection, some customers find that specific, desired hunting items are not in stock, contradicting online information, and note that prices have risen.
