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January 2024 by Sean Newbauer
Honestly, don't know why there were several bad reviews. Staying at AmericInn in Fort Dodge gave a bad first taste but changed when I came here. The staff was nice and our room was clean. Plus, they let us check in before 3! Oh, and the bar was actually a bar this time. Not like the previous one. Didn't smell like chlorine despite having a working pool. Smelled of refreshing pine and feels cozy. Also, great location right off of I-90. Definitely would book again and perhaps the best stay of my cross country travel
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December 2023 by Andrew Olson
Stayed here multiple times in the past, WAS always a great experience, however, this time was a little bit different. Both pool and hot tub were really dirty, no towels in the pool area. However, the room was clean and well appointed. Breakfast was good. Aside from the pool area needing some fairly serious attention, everything else was good.
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November 2023 by Olas Y
Our stay was nice. Breakfast was good. The place was quiet and fairly clean. The folks at the front desk the night we showed up seemed annoyed to be helping us however and there was a general lack of professionalism.
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November 2023 by L W
We have been travel between Milwaukee and Seattle and back,so we have seen a few hotels in the last week. We arrived after dark and did get the King size, ground floor room we reserved.We asked the girl at the front desk where is a good restaurant, she only mentioned Dairy Queen. We found one at another hotel.When we returned to sleep, the room seemed dirty...grime on heater/ AC unit, black stain on wall, coffee maker broken, there was blood on the duvae'. The towels seemed old and 1 wash cloth was a completely differnt color, nasty. I didnt even want to shower here. The toilet was loose and crooked and there was a tampon wrapper behind it! Yuck!For the high price we were disappointed ! This was 50.00 more than any other place we stayed, for that price the room should have at least been clean and fluffy white towels. When we checked out I asked if we in a pet friendly room and was told no... Expressed my concerns with the front desk clerk who seemed to not care. But said he would speak to the management.
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November 2023 by Donna L
I was disappointed in my room for the cost. The cleaning was very poor. There were crumbs on the floor when we walked in and a soap box from the previous occupant behind the toilet. A chunk was missing out of the wall and there was a black stain on the wall. The service was okay, but we had to have our keys reprogrammed more than once while we were there. I wouldn't go back based on our experience..
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October 2023 by Addy W.
we had just driven 15 hours so when we got there we just wanted to crash. the bathroom floor was dirty. behind the toilet there was like a pile of dirt. the carpet didn't even look vacuumed. it was crunchy in some spots. the carpet was so wet my socks were soaked. just walking around. went down for breakfast. was excited to see biscuits and gravy. the biscuits were stone cold. and the gravy too. we heated it up in the microwave. other than that the food was not bad. nice selection to choose from I would never spend $200 for a room as dirty as it was. very disappointing to find it like that.
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October 2023 by p eisenreich
We stayed in Chamberlian on our return from the Black Hills, arriving near 10 pm, tired we grabbed the keys and went to our room.First off you cannot beat the location, easy off and on I90.Before retiring for the night we exterminated several large insects from the room. The next morning we woke to realize there was no shower curtain. The ice machine was leaking over the back entry with a moldy lime on the floor. Basic amenities of shampoo, conditioner and small bar soap only. No lotion, pen, writing pad, etc. Lobby is in serious need of a deep clean and the grounds needed a good mow.With a little TLC this property could be much improved.
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September 2023 by Priscilla C.
We were looking for 2 rooms for the night and it was late. The front desk person had an attitude when we questioned about the rate. She said there is a Super 8 down the road and others which is cheaper. One, she thought we did not have any money. Two , maybe she thought that we are not Americans. Oh well, you just lost a customer or two. Maybe you do not care. Maybe that one or two customers turn into more. Will not stay there with her attitude!
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September 2023 by Maureen Flavion
Convenient location on our road trip. Room was clean. They had a nice indoor pool with a slide. They have a restaurant on site but we didn't eat there. The breakfast in the morning was decent and what we expected at this type of hotel.
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September 2023 by Sara Hopkins
The room was clean, and so was the rest of the facility. It was not run down at all. However, the bed was very hard and the pillows were uncomfortable. So not a good night's sleep at all.When I was trying to load my stuff in the car, taking multiple trips, 2 of the housekeepers were right outside the door smoking, instead of away from the building like they were supposed to be. So I got to breathe in their cigarette smoke.It could have been worse, but could have also been better.
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September 2023 by Jennifer
The rooms, staff, and location are excellent. The hallways smelled like smoke and the parking lot smelled like marijuana. The lounge was small, but cozy and friendly. They had a small menu, but large meals and it tasted really good. Wasn't expensive at all. Overall, I would recommend it, but if you have a smoke allergy it might irritate.Nearby activities: There's really not a lot here. Closest restaurant outside of Dairy Queen is 1.5 miles North.Food & drinks: They do have tasty food and drinks at the lounge and a nearby dairy queen.
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August 2023 by ginnyw221
This place is an accident or robbery waiting to happen!! My husband and I booked a king room on the main floor because my husband has a heart condition and uses oxygen. We made it clear we were traveling with our dog. They indicated a pet charge, which was fine. We arrive about 7:00 in the evening to a very snotty front desk clerk who informs us they do not accommodate pets. We insisted we had made a reservation (and had proof) so he said we would have to take a room on the second floor WITH NO ELEVATOR. He then proceeds to watch (with no offer of help) as we struggle up a very large flight of stairs. (I watched an elderly lady with a boot on her foot struggle down the same staircase.) We were toward the back of the building so when we walked the dog we used a back stairs to a door that DID NOT LOCK. So much for the use of a room key to get in the building as was indicated by the jerk at the front desk. Wyndham should take a hard look at this place. It’s trouble and has no concept of how to offer “hospitality.”
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August 2023 by Mark Richard
Always had a group smoking right at the front door. Had to walk thru a wall of smoke. Which also made it into the lobby.
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August 2023 by I2007OCkarenr
I was charged twice for my stay and have been getting the runaround trying to get my money refunded. I've called the motel 3 times been told the manager was issuing me a refund and still nothing. I will not be staying at another AmericInn!
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August 2023 by Kaylin Childers
Pretty good experience staying here but the pool area was extremely strong smelling of chlorine. Everyone I was with thought it was strong as well. Half of us our eyes got irritated just being in the pool room before even entering the pool. I would recommend someone checks out how much chlorine is getting put in the pool. Other than that. It was a pretty nice hotel.
