-
September 2023 by David Hrdlicka
always get me in when i call. THANKS
-
August 2023 by Kathleen Sherman
Gavin helped us when we were stranded with a code on our rv. He was helpful and went above and beyond to help us so we could get back on the road! Everyone there was very friendly and helpful! Thanks to you all for your help!!
-
July 2023 by Melissa Dobson
Parts department was great. Had the part we needed and installed ourselves.
-
July 2023 by Brian Bormes
Great dealership, I drove across the state and bought a brand new vehicle from them, no pressure from salesman, they were really nice. Everything was really easy, straight forward, and quick. 10/10 would recommend!
-
July 2023 by Mindy Moore
We experienced tire trouble on our trip from CA to SC. We stopped in a parking lot, called AAA and they gave me a 2 hour window to help us. Luckily this Ford dealership was only 4 miles away. One of their mechanics came to us, determined the problem and we followed him back to the dealership. Their whole staff was so friendly and so helpful and we were back on the road the next morning!! Can’t thank them enough.
-
May 2023 by Caleb Smith
Bought a truck from them 6 months ago, bald tires, alignment and balance was completely off, drove from Chamberlin to Sturgis like that. Was also under the impression given the add listed, original tires and rims included. I asked about that, and was told they aren’t but they could sell them for additional cost. Price was firm and negotiations weren’t entertained. I understand the demand for trucks is high and given my situation at the time, a purchase had to be made. $19,700 is what I paid for the truck, spent $1,400 on tires the following few days. Now, around 6 months later, looking to sell the truck. Figured I’d reach out to them, as they told me the owner owned that truck prior to me and they knew a lot about it. I didn’t expect them to pay me $19,700 for it, but expected a reasonable offer. After sending pictures and whatnot, they offer me $11k. It’s a great truck, but now wish I had purchased elsewhere to begin with knowing how business is conducted there. Wouldn’t go in there expecting a good deal, or even a fair one at that.
-
November 2022 by Evan Muller
Still waiting for a call from Frank to visit about a very apparent issue on a used vehicle we just purchased. Nick assured us there was no issue since we couldn't address in person, but that couldn't be more inaccurate.
-
October 2022 by April Poley
The staff here is absolutely amazing! Our fuel pump went out on our cross country trip in our 2005 Ford Thunderbird amd they not only sent the tow truck to get us but they helped us get back on the road by the next morning! Thank you to everyone at Willrodt Ford!
-
August 2022 by Joseph Kieser
People are nice but if you have an issue with your ford vehicle that requires a knowledgeable service tech you won't get it here. They don't have any certified Ford techs onsite.If you need your tires filled with air or an oil change they might be able to do that but that's about it. They will not be able to diagnose more then low tire pressure.. Even the Women behind the service desk told us we better bring our vehicle to Mitchell SD to Vern Eide Ford for a proper diagnostics.They offered us a ride to another dealer for $160 fee. Come on now. That was half the cost of my tow to bring my vehicle to Vern Eide Ford in Mitchell. Lucky the tow company let us ride with them. If you have issues with your Ford vehicle it's best to bring it to a place that has a clue on what they are doing and has certified techs that know what they are working on. This is not the place for anything more then an oil change!
-
July 2022 by Casey Wainwright
My truck broke down on two hours short of my final destination in Averdeen, SD. First thing in the morning these guys saw me waiting and made me coffee and hustled to get my truck fixed and back on the road again. Extremely professional, friendly, and just awesome service!
-
July 2022 by Lori Lee
Been here for over an hour waiting on a tire repair. They were working on the wrong tire.
-
September 2021 by Guilford's Gutters
My husband and I were traveling back from Montana home to Michigan when we began experiencing truck issues. Our vehicle would not intake the gas we were pumping. We tried 4 total places before Willrodt squeezed us in with no hesitancy. The service manager did such an awesome job! Though it wasn't a severe issue, it was still a huge inconvenience and one that we couldn't have made it home without fixing. We are so appreciative that the staff took time out of their schedule to help us get home. Should we ever be in the area and in a pickle again, we will be back! I highly recommend this business and it's services!
-
September 2021 by David Strickler
Ron is awesome. If you are going to break down. This is the place to do it. Extraordinarily helpfully here.
-
September 2021 by Joanne Badura
Great staff, we got a great deal on F150XTL.Thanks everyone!!!
-
July 2021 by Mike Max
They did an oil change on my Ram 1500 cause the ram dealer was booked. During the vehicle once over they advised me they I had a manifold leak. Thanks to their discovery I was able to get it done under warranty at a ram dealer in Fargo. Thanks to the service department staff even thought they were not the dealer for the brand, they cared enough to make sure I knew and helped me to avoided a huge issue.Thanks again.
