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March 2024 by Jerry Aschermann
For a post office in a small town the Hot Springs personnel do not know their fellow citizens and patrons. Made an order to be sent to brother in law who gets mail via post office box. Assumed package would be sent UPS or FEDX so used Hot Springs street address. Company used US Post Office. Post office did not deliver to street address (because they never deliver to street address ??). Only one person in Hot Springs with the name to receive the package. Logical that PO personnel would recognize the name and put the package in the PO Box. No logic in the small town of Hot Springs. So the package was returned to the vendor in Ohio. Very disturbed about the operation of Hot Springs PO
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December 2023 by Kimble Conwell
Robots voice kept breaking up, could not understand my answers. This service sucks.
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July 2023 by Louis Holland
I am surprised at the bad reviews. I have always been treated very well by all of the employees. I have never had any problems with them. I do wish that the Saturday hours were a bit longer but that’s not a huge deal. Keep up the good work guys :-)
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May 2023 by Dianne Jensen
Poor window service..
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January 2023 by Natalie Sellner
It is Thursday morning 1-19-23.There has been a Cancer sample kit in our mailbox out on Argyle Road since Monday night. This is not good. Not good at all.
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October 2022 by Marley B.
Wheew...boy I'll tell you..These people do not have winners working here. Lost mail, Inability to give coherent answers, Failure to operate a simple debit card machine. These are just a few of my experiences here in the short time I've gone here. Thankfully I can go elsewhere from now on.
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July 2022 by Robert Neiers
Nice customer service
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March 2022 by Devin W Sullivan
I've sent mail from Osceola Arkansas leachville Arkansas and Monette Arkansas. All letters to family members this was 3 or more weeks ago...I've sent letters to Becker law firm in Memphis as well.. my question is what is the hold on my response?
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November 2021 by Donna Lowery
Moved into the area and went to the post office with a smile and eager to check it out, very disappointed as I visit 2 and 3 times a week and the counter lady is cold and rude. I always smile and say good morning and try to chat but she doesn’t interact, I say please and thank you and I don’t even get a smile! ?
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June 2021 by Seth Rice
I had something sent here general delivery and they sent it back the same day. And they wonder why the US PS is going bankrupt.
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July 2019 by Corrie Beaumont
Absolutely the most outstanding customer service I have ever experienced. A package I was trying to ship to a customer was being held due to an insufficient address. It ended up in Oelrichs, and then back in Hot Springs. Both of the women who worked at these locations went above and beyond to 1, track my package down, 2 keep me posted during the day and 3, go to the extent of HAND DELIVERING MY PACKAGE to the customer to ensure it made it to its destination! The lady in Hot Springs was so kind over the phone. Im still in shock she said she would hand deliver that package
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June 2019 by Aaron Lauseng
Terrible....and they know it...and dont care
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July 2018 by James Spano
Very sad I couldn't send my rent money order and have to find another place to mabey get an envelope and stamp Alot of the post offices like in Rapid City have a machine for after hours.
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July 2016 by Karla Sanders
Friendly, professional service, and beautiful building!
