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October 2021 by Angela Dee a.k.a One
Great bank! Custom service is awesome! Bank employees are very nice!
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July 2021 by Melissa Johnson
Horrible customer service! E-banking options are severely lacking compared to other banks. Was previously a customer with a different bank until it was bought out by Great Western. Was MUCH happier with the previous bank.
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November 2020 by b b
Frequently blocks many major, national retailers and companies, Ticketmaster, Sam's Club, if you are trying to order something online that is not in South Dakota! It is for our "protection" - even if you make it clear many times you don't want this. I do not know how many times I have had to request permission to buy things outside South Dakota, or else have my card blocked, causing me to call in. This has been extremely inconvenient, and they really cannot get their act together on this, no matter how many times or strongly you complain. They are nice and pleasant otherwise, and this is not this branch locally, but just the bank itself.
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August 2019 by Kayla Welton
Always kind, capable, helpful, and friendly.
