-
February 2024 by john schablin
Amazing place. Cole and the rest of the staff went up and beyond to ensure we had a grand stay indeed...Rooms: Clean rooms comfy bedsNearby activities: Good dinning great fishingSafety: Safe as homeFood & drinks: Num num num z
-
January 2024 by Kristin Brandt
This was a wonderful stay! Staff was amazing, rooms were clean and comfortable. Pool was a nice feature for the children. Enjoyable experience, definitely will stay here for now on when traveling to b the area.
-
January 2024 by Fey Forlorn (In Search of Wild Onions)
They gave away the room we reserved to someone else an hour or so after we had booked it. We had booked the king suite so that we could have some separation and quiet between my young child and my extremely sleep deprived husband. We were ultimately moved to a double queen with a broken HVAC unit, and there were no other rooms available to move us into. The room was about 80 degrees all night and the HVAC unit wouldn't stop pumping in hot air regardless of what the thermostat settings were, which was extra tough since we had a little one with us. It was freezing rain out and there was an event with loud guests coming and going from the parking lot all night, so we couldn't open a window. They didn't have any roll-outs or cots available for young children, just a pack and play. The beds were on the hard side. The curtains weren't black-out and there were no blinds, so the street lights and signs across the street were shining brightly through the window all night. It was a busy Christmas weekend, and we just fell through the cracks with everything else going on. I suspect understaffed to serve all the reservations in addition to the event that was going on. Up sides, lots of nice amenities, nice 24/7 lobby that we were able to escape to to cool down, and the three employees we spoke to were very kind and listened, but they just couldn't seem to solve for the issues we encountered or weren't empowered to help, and one seemed to struggle with the basics of working register and finding guests in the system. We were promised a discount for the room mix-up, but I don't know that it was ever tendered, based on the pending transaction in my account. Overall, really disappointing in comparison to our previous stays.Safety: Poor/Unsafe temperature control.Noteworthy details: Has a small pool, gym, and breakfast bar.
-
December 2023 by Rodger Horr
Great property and service!
-
December 2023 by Rosalind Francy
Is a great place to stay, has a nice pool, whirlpool, and fitness center.Pool opened until midnight.
-
November 2023 by Bob Buttke
This place is awesome! The staff are very friendly, and the property is spotless and tastefully decorated. Good hot breakfast. During my stay, the clothes dryer coin op was jammed, so the desk staff volunteered to dry my clothes in the hotel’s own dryers and fold them as a courtesy. Milbank is lucky to have such a nice place.
-
November 2023 by Theresa McGinn
We stayed here while visiting our son and found it to be a lovely place! The room could use some upkeep but overall I was quite pleased with the overall experience.Rooms: Our room had a some minor cosmetic issues but overall was clean and comfortable.Noteworthy details: The lobby is fresh and modern and lovely!
-
October 2023 by Steven
The Grandstay motel in Milbank,SD is one of the nicest and cleanest motels I have ever stayed in. The desk staff are extremely professional, and very courteous and accommodating. The whole hotel is spotless from the moment you step foot in the lobby. The rooms were big, the beds were comfortable, the bathroom was spotless and everything smelled so fresh. The breakfasts were extremely adequate with numerous selections ranging from fresh fruit, to eggs, bacon and sausage, to waffles and assorted pastries and cereals. Multiple juice choices, coffee, milk and kids snacks were also available. The pool and whirlpool were both refreshing and once again spotless with towels supplied. This motel deserves 5 stars, if not more, and I certainly will not hesitate to stay there again. I highly recommend this motel.
-
October 2023 by steven zettlemoyer
The Grandstay Motel in Milbank, SD is one of the nicest motels I have ever stayed in. From the moment you walked into the lobby, everything was spotless. The staff at tge desk were highly professional and extremely courteous and helpful. The rooms were big and everything including the bathrooms was spotless. The bed were very comfortable but a little to high. The breakfasts were very nice with numerous hot and cold items to choose from. We has scrambled eggs and bacon one day and fresh biscuits and gravy another day. They had numerous cold cereals to choose from as well as an assortment of pastries, juices, coffee, yogurt and fresh fruits and plenty of kids snacks to pick from. We will definitely not hesitate to stay there again and I highly recommend this motel to others as it was absolutely perfect.
-
September 2023 by Casey Borgen
I’m so impressed with this cute hotel being located in such a small town! It was adorably decorated and very clean, had great amenities and the staff was so welcoming! Great breakfast in the morning with lots of options!
-
September 2023 by Debbie Monson
Very clean, friendly, and comfortable hotel. The breakfast was great, just a nice surprise for a small town. We will stay here again.
-
July 2023 by Dianne Kelley
Great experience; didn’t do the breakfast, coffee only.
-
June 2023 by Geraldine Shebola
One of the few hotels in Milbank. It’s brand new so the rooms were nice.Staff?Awesome service! I gave it four stars overall because it’s overpriced.
-
June 2023 by Monica Keller
Beds were very firm. Room was clean. Stayed on a Sunday night, hotel was quite. Both Sunday night and Monday morning there were locals using the hotel pool (they allow outside guests to use pool)... But was not busy so not an
-
June 2023 by Vang Family
Call to book the reservation even got the confirmation. When it time to check in. We were told that the room we reserved is not clean until tomorrow night. We asked that we can clean the room since we had been traveling all day, but the front person said no. He and she offered the hotel across the street. The Lantern hotel was fully booked. We ask if there is any other room that is open. they say no, it all fully booked. If the rooms are fully booked, when I call to made the reservation more than 24 hrs ago, the room was available. I call the hotel directly. Not through Expedia or any other hotel app. There not much cars or trucks park outside the hotels. This is the first time we have a bad experience with this hotel. Did not even offer any future discounts since it was their fault for booking us a room even with the confirmation email and text message that our room was reserved with the invoice amount per night. Beware this hotel discriminate and racist to any one who is not white when they see that you are different color other than white.
