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December 2023 by David Hull
Absolutely horrible
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October 2023 by Dan
The service is fine but the office closes too early.
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June 2023 by roberto rodriguez
I have mixed feelings coming here. Still have 24 hour access inside. Plenty of priority boxes. The things I dread are the limited office hours, early pick up times and no large package drop box. The actual post office closes much earlier then Downtown Sioux City. They do passports in the lobby and don’t have a designated person for that. Sometimes you have to wait to do mail business while the front desk person doses passports. Usually it doesn’t take too much time but when you have a whole family of 4, it can take awhile. Downtown Sioux City has a 6pm last pick up, this place is 4:30pm. I think they have it backwards. They should pick up Sioux City Then stop at North Sioux on their way back to Sioux Falls. Again, Downtown Sioux City has a large package drop slot, North Sioux you’ll be lucky to get a 4x4x4 box through the slot provided. I understand space is limited, but they can change a few thing around for these accommodations. Lastly, the parking lot is a DISASTER. Why anyone would want to come into this parking lot is a mystery to me. Unfortunately it’s where I must come to take care of my business. I am sure they don’t actually own the building so they probably have a long term lease. They need to get the landlord to make the necessary repairs to get this lot back to a decent condition. IF they actually own this property, there is no excuse for this negligence. The employee parking lot is in much better condition then the front.
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December 2022 by Mitch Hessman
Fast, friendly, and even suggested a way to save $$$ on an international shipment. A+ service!!!
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June 2022 by pikenberry ikenberry
Always friendly and very helpful.
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May 2020 by Adam F
They never deliver your packages.
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April 2019 by Mark Barto
Rude I picked up mail on hold gave me an attitude because I left the mail on hold
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March 2019 by Stephanie Durston
I had to get my passport. The lady was very helpful and knowledgeable and took her time. Great place!
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May 2018 by Penni Chesmore
I've had nothing but great service here. They have always been very friendly and helpful. Lines are usually short or nonexistant too. We also did our passports here. They walked us through the whole process.
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December 2017 by Alyssa Pratt
Mean, RUDE.
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September 2017 by Mike Cranny
Don't try the 800 number, you will not get through to a real person. On two occasions I've been given a wait time of 30-50 minutes. There is an option to leave your phone number, which I did. No one called back. They should list their local phone number, the 800 number is worthless.
