-
March 2024 by Terry Porter
Misty Andersen was really great. Took care of everything I needed..
-
March 2024 by Todd Rhew
Less than one year ago we purchased a Splash Chocolate Sectional from this store. Over $4000 spent on this couch. With this purchase, we also bought the Extended Replacement plan. Now, less than a year later, we have pin feathers coming out of one headrest and two cushions have collapsed. We call Ashley about this and what do we get? A clueless salesman who tells us to refer it to a customer care number. After a rather lengthly back and forth, we now have to wait 3 months for them to get the "parts" to "repair" the cushions in the couch. Apparently, nothing is being done about the feathers coming out of the headrest. If I were you, I wpuld steer clear of this company. Terrible customer service and even worse warranty and replacement plans.Edit: they admit that the replacement plan is not an actual replacement plan. We were lied to when it was sold to us. DO NOT BUY FROM THIS PLACE. 4,000 bucks on a couch, its falling apart and they won't to anything about it.
-
March 2024 by Jason Murray
Kelly HentoGreat customer service! Very knowledgeable on all the inventory in the store and had great suggestions on helping us furnish our new house!
-
February 2024 by Tanner DeHaai
Misty Anderson was truly the best sales person. I walked in there and she asked what I was looking for and she knew what exactly I wanted. Was there about 30 minutes. Truly the best in town. Tried Karl’s and Slumberland but nothing could compare to the selection and the customer service!!!! Truly the best.
-
February 2024 by Mary Fulkerson
My first experience wasn't great. I was in the store for roughly 30 minutes before being greeted by a salesman that hardly knew the mattresses or the bedding products.Luckily I gave them another chance and ran into Misty Andersen who knew what she was talking about. I was able to get a great deal and feel confident in my purchase. If it doesn't work I know I can trust Misty to find what I need and stay within my budget. She knew the bedding and was able to find comparable sheets without spending for a flashy name. Thank you Misty!! It is such a relief to find a suitable bed.
-
November 2023 by Brandon Brake
I love working with Kelly, he’s helped me with several purchases for The Outpost Lodge.
-
September 2023 by Letticia Hammett
Horrible service. I was never greeted or assisted with my purchasing needs. I had to seek out a representatives to make my purchase. After paying, I realized I was over charged . The representative never apologized and blamed the system multiple times. The system he was using! He had multiple excuses, which he not once apologized for. Kelly was his name.
-
August 2023 by Luanne Thompson
We were in the Pierre area and went to Unclaimed Freight to look around, check out recliners and mattresses. Misty, what a gem! She told us about the beds and the recliners and then gave us some time to think things over. She never pressured but did give suggestions! Misty has great customer service and a smile and knowledge about the merchandise. Will we continue to business with Misty? Absolutely!!! We did end up purchasing a king size mattress!
-
May 2023 by SHAREN LINGSCHEIT
Misty was absolutely wonderful and very helpful! Explained all options for items we were purchasing! I highly recommend this Ashley store !
-
April 2023 by Karla Engle
Misty did a great job. Very helpful and friendly!
-
June 2022 by Cindy Coughanour
I don't usually wrote reviews, but Monte was an awesome help to us while we were looking for lift chairs! He went above and beyond with his helpfulness. Not pushy at all! It was a great experience! Thanks again!
-
May 2022 by Diane Bentz
I never write reviews generally as usually don’t get good customer service in Pierre. BUT I’m doing so now as it is warranted. Misty went way above and beyond to help me solve a issue immediately, have purchased at Ashley in Pierre several times and Ashley is fun to work with and does everything to make you happy. Will continue to shop and deal with Ashley. Your company should be proud to have her on your staff.
-
April 2022 by Barbara Crane
I love the service n the politeness and most of all their patients. Thank you, Kelly
-
June 2021 by Craig Brimmer
Prompt to greet. Clean store, very friendly. Examined all details from purchase to pick up to delivery. We're able to meet my time of delivery. Overall clean and professional.
-
May 2021 by Jake Miller
Monte was super Helpfull in helping me and my wife pick out beds for both me and my wife and our kids. He took his time and didn't rush or pressure us! Misti was also great with getting us some discounts and setting up our payment plan. The sales staff works really well together and just wanna make you happy ? Thank You!
