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November 2023 by Dollhhouse Desires
Lance is and was the best car salesman ever, second vehicle I've gotten from this company, customer service is superb, this dealership delivers when it comes to customer service, keep up the good work.
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November 2023 by Todd Young
Traveling from MD to WY, my Honda Fit broke down at the Vivian rest stop on I-90. I got a tow to Capital City and they got me right in. Unfortunately the car was unrepairable so I ended up buying a used car. Not the best of circumstances, but I felt they were honest and did the best they could for me without taking advantage of a stranded traveler.
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October 2023 by Jaime Spears
I had a great experience working with Capitol City Ford Lincoln when buying my Jeep. Their friendly staff actually brought the vehicle to me so I could test drive it and the purchasing and financing experience went so smoothly. I will definitely be working with them again on my next vehicle purchase.
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October 2023 by Alisha Ziegler
My experience with capital city Ford Lincoln was great. Trevor was a great sales person. The car that I git is a 2014 Ford fusion and she runs great. I applied it very much thank you
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October 2023 by Board Man
What a terrible dealership, DO NOT BUY FROM HERE. I came across a 2024 mustang GT listing they had posted on their Facebook account. I sent a message inquiring about it because they did not have their asking price listed on the posting nor the miles. I asked for their website to see the listing there; and I go to the listing on the website as well, it’s contact dealer for price, I get the price … and it’s 10k MSRP. Do not buy from this dealership, they’re deceitful, dishonest, and want to cheat you out of your money on a readily available car. Tried getting info from Kody, and he was much help. 0 stars do not buy that mustang, save your money and buy else where or wait until they have to bring it down closer to MSRP to not cheat people out of their money.
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September 2023 by Kimberly Whipple
Didn't get the Vehicle I wanted because my hubby didn't work full time?? instead sold me a 2004 Mercury. Needed shocks in front, but I'll get those fixed.Gets me from point A to B.Wish I could a got the car I wanted.
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September 2023 by Colby Buckles
Outstanding place to do business!!! These guys will do everything in their power to get you the best deal. The only place I will ever buy from!!!
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August 2023 by Alan Olson
I was in town for vacation and got a recall notice on my F450. The service department got me in with in two days, did the work, and had me back on the road.
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August 2023 by Linda Hackett
My catalytic converter went bad and I had to be out of town. Erin and Ann helped me get a rental vehicle and saved the day. The part was ordered and installed and was covered by my warranty (even better) thank you for your service you have a great staff.
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August 2023 by kyle schrempp
The technician did an amazing job, pick-up runs well. The first problem was, when we went to pick up the pick-up, the batteries were dead, and they didn’t think to replace them. The second problem was, they didn’t think to make sure the pick-up was locked when they were done. Our pick-up ended up getting broke into and Capital Ford didn’t even try to make it right. They also didn’t let us know that it was broken into. We had to hear it from the Pierre Police Department. There was no apology from Capital City Ford. The three stars are for technicians work.
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August 2023 by Rita Baumgart
As of now, I’m lukewarm on this business. I have driven Fords for several years and have always gone to the local Ford dealer for service. I called the service department twice to set up an appointment for an oil change and was put on perpetual hold both times, so I went there in person to set up an appointment. I was told that a full inspection would be done, but I have no way of knowing if this was done or not. I got a bill for parts and labor, but nothing informing me about what was inspected. Tires? Battery? Fluid levels? Makes me wonder if I want to continue to drive Fords or not. When I left my keys and then when I picked them up, the guy behind the counter, barely looked up from his computer and I was barely acknowledged. Not the kind of customer service that I expected.
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August 2023 by Vanida Schmitt
Oil change done.. while they were at it, they gave my car a much needed bath and scrubbed off the bugs that had been eaten by my bumper. Erin and Chad are great
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August 2023 by Braiden Grace
Very friendly staff, they were willing to work with me on my trade in and get me a great deal. Awesome experience.
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June 2023 by Lisa Zackery
Excellent Service! Very Friendly! Great when Explaining the breakdown of Service Details! All in All Excellent & Would Highly Recommend!
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May 2023 by Ryan Nelson
I've never had a better experience with a dealership! Hats off to salesman Liam Kelly and the rest of the staff. They went above-and-beyond on multiple levels during the sales and delivery process. Capital City Ford has earned a long-term client! Thanks again! --Ryan Nelson, Brandon, SD
