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January 2024 by Allie Pribyl
Went with them for a new front door, great service and very helpful from helping get the correct measurements to creating the perfect door for my house, highly recommend asking for Tim woods as he’s friendly and very helpful on making sure you get exactly what you want and need, he definitely goes above and beyond to help you with anything to make your home amazing! I will be going back for my next projects!
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January 2024 by Amy Weathers
Dawnie is so helpful, pleasant and professional.
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January 2024 by Lisa Kroh
Customer Service is something to be desired: We were in the market for a 36”Blackstone griddle when we came into the store this morning after returning a damaged one to another competitor at a lower price. The other competitor did not have another in stock to replace it. I called this store to see if they do price matching, the gal who answered the phone (1045 on 1/2/24) stated that they did as long as it was the same product. When we arrived at the store, the salesman did what he could to help us, until a taller, dark haired gentleman came over (merchandise manager?!?) and immediately looked at us and chuckled and said “we don’t do that!” I tried explaining that I literally just called and asked if you guys do and I was told yes, that’s why we are here. Again, he talked to us like we were lying. He had walked away and Josh, the assistant manager had come up and asked what was happening. We explained the situation again and was told by Josh, that they could make this work. Josh leaves after talking with someone over their radios and never comes back. The taller dark haired guy comes and informs us that the best thing they could do, was sell us the Blackstone in question for $449. Currently listed at $499. The competitor price was $379.After we’ve spent $80K+ on a house building project, the lack of consistent communication and the pure willingness to let an unsatisfied customer just walk out the door over a simple sale… We will never go back. Nor will we recommend anyone to there.
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August 2023 by Anthony Rombalski
Helpful hardware man helped choosing a super penetrating lubricant for the bike.
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August 2023 by Greg Lingruen
Staff is always helpful. I've had good results finding plumbing and painting supplies. A little pricey, but the selection is good.
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July 2023 by randy harkins
Shelly was very helpful and assisted me until I had found exactly what I needed to fix the corners of my home!
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June 2023 by Daniel Bakke
Great hardware store! Everyone is very courteous, and helpful. I come here for the rentals. The value you get with the rental prices are insane, in a good way. They really help get professional grade projects done around the house for a fraction of the cost. Thank you Knechts!
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June 2023 by Texas Veteran Lawn Service
Great staff and I brought my business account here
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June 2023 by Nancy Gulliksen
Everyone that I came in contact with were awesome! Michael, the store manager, was friendly, efficient and so helpful! I had been to two big-box stores and couldn't get anyone to help me at all! I'll definitely go back to Knecht Home Center!
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June 2023 by David Anderson
The staff here is far more knowledgeable than any big box store that I have been in. Fair prices and great people!
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June 2023 by Robert Nowack
I was there on a Saturday, shopping for a storm or screen door. They don't stock them or have anyone to assist. The staff member suggested I come back during the week. I couldn't even find the lumber area. I don't need to go back.
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April 2023 by Rob Telkamp
Local Ace stores are great. Helpful staff and good options when brainstorming fix-it ideas. Knechts is a weekly stop for me for sure
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April 2023 by Chris King
When I need real hardware I come here. There's always a lot of people working there, it's easy to get assistance. It's way faster than a huge store like Lowe's or fleet farm, it's a short walk to just grab the thing and there's barely a line at the register most of the time. Smack in the middle of town too.
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February 2023 by Melisa
Great store if your looking for odd parts odds are they have it!!
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February 2023 by Phillip Brack
Closed at 5pm on a weekend. Taking my business to the competition who stays open til 9pm at least. They are cheaper cost wise anyhow
