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“We recently bought a mattress and chair [$3400]. Garrett was our salesman. just want say he did an excellent job for us. Listened closely to what /why we were looking for the items. Explained details of each item, showed us comparisons and helped us with delivey plans. Everything went very smooth for us. Thank You, Irv Sterner”
“Our salesperson Aimee has been outstanding to work with. We appreciate her knowledge and caring professionalism and we highly recommend her. We will always deal with Aimee for our future purchases.”
“Donald at the Rapid City SD location is an awesome guy, he's always there to help where he can, and is very understanding when it comes to last minute things that come up, and always has a positive attitude, would HIGHLY recommend to EVERYONE, that if they are in need of furniture or other appliances, definitely go see the store, it's well stocked, and very clean”
“First up for delivery. Called took old washer out new in. Explained some items of interest. Think Heath was person I talked to the most. Sorry didn't catch second person name. Very happy. Thank you!”
“When our refrigerator unexpectedly stopped working, Andy came out to fix it. He was friendly, informative, efficient, and got the refrigerator compressor replaced, up and running in record time. We are so grateful!”
“I had an issue with my Ray-Ban Metas, I stopped in today and was warmly greeted by more than one team member. Kellie found me at the Geek Squad desk and I explained the issue I was having, after empathizing since she also shared that she has Ray-Ban Metas and that I'm traveling to Paris soon and would like to be able to utilize all the amazing features they offer, she highlighted that because of my Best Buy Plus membership she could process an exchange same day with another pair that was in stock. The entire experience was not only seamless, it was efficient, and I felt treated like a truly valued customer. Kellie, and the rest of the team at this Rapid City store work well together to ensure each customer interaction is pointed, valuable, and with kind purpose. I absolutely believe if more retail stores adopted the same level of customer service that this Best Buy location operates with there would be a resurgence of in store shopping. You've got a great team, I'll be shopping for a new refrigerator very soon and I know where I'll be stopping first!”
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
“We have been going through Rentall a long time. They have always gotten us what we needed and worked with us when we needed it! We love the new manager! She has really brightened the place up!”