“I took my parents' under-used e-bikes in for some love. They took a look at drop-off and gave me an estimate range. The repairs came out on the low end of their estimate, and the work was done quickly (considering the 3-day holiday weekend). Then I dropped off my BIL's bike when I picked up my parents' bikes. They had his bike fixed before I even made it back to the Custer.
Clearly their policy is under-promise and over-deliver on repairs.
I hope I don't need their services often, but I'll have zero complaints if I do. It's a great shop.
Thank you, gentlemen.
UPDATE: And after the 4th bicycle repair, I'd like to give these guys 6 stars. Seriously, when I'm in SD (which is 4-5 months of the year), this is and will be my bike shop.”
“Ian and his crew are the absolute best! We always feel at home and very well taken care of when we are in for service or purchasing a new Bike! Thanks for being great!”