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“Scarlet and her team at First National Bank were AMAZING during the whole process of applying and getting approved for our construction loan! I would highly recommend them---- Scarlet was always available for any questions anytime and always found a solution to any problems we had in the process! Kim and Robin Beers Wall, SD”
“The ladies there were very kind and attentive to my every need. They made my visit fast and easy and they were even attentive to my son running around. I would definitely recommend others to bank here.”
“We just wanted to give a shout out to Nancy and Imogen at the Spearfish branch for their outstanding service! We appreciate you! It’s service like this that keeps us banking at Highmark FCU.”
“My bank’s online kept having issues. Was hesitant to switch but made the move. Zero regrets. Even better online banking, great app, and I saw they are putting in an ITM. ??Switching was way easier than I thought.Incredibly friendly staff all around. Felt like a person instead of a number.”
“Teri was amazing to work with for our mortgage. She made the process easy and seamless along with answering all our questions. We highly recommend working with her!”
“I've had an account with SFCU since I was a teenager. my debit card served me well as I grew into an adult and now had bills to pay. I've always received exceptional service from SFCU however, their customer service really shined when I needed a loan for a new car. Pat assisted me with the loan and communicated with me and explained the whole process to me. I had issues when it came to finally making the payment with the loan, however it was not SFCU fault. They were, however, able to assist me by telling me why the payment wasn't going through and how to fix it and we were eventually able to get the payment through. My experience with SFCU stands out compared to other experiences I've had with banks.”
“I can't complain. Jake was great, he went out of his way to answer to all I said.Gary was also very helpful, on a different day.Note that this review is about this location's customer service, I'm not considering grievances towards Wells Fargo itself (e.g. due to their brutal exchange rates, et cetera)”
“I needed some documents notarized for my mother and my bank said she had to be a member to have this done. I couldn't even pay them to do it.
So I went down the street to Security First Bank on 5th street as my mother has an insurance policy with them. They said they would do it even if she didn't have an account with them! My mother has mobility issues and they offered to go out into the parking lot to our car so my mother didn't have to get out and walk inside.
That's10 star customer service! I may be moving to a new financial institution for my banking needs!
Thank you Security First for making our day!”
“Thank you Sentinel Team! Going to the bank is never a dreaded errand. From the simplest transaction to more complex inquiries Sentinel has helped with it all. I've had pennies in my account and I've had thousands and regardless Sentinel has treated me like a million dollar customer and helped me through it all making my finances easy to manage in person and online! My kids even have junior accounts there. ♡”
“I have been very happy with BHFCU. Every staff person I've dealt with has been helpful, friendly, and knowledgeable. BHFCU has many convenient locations. The website and mobile banking features are excellent. Highly recommended.”
“I fund my trading account all by myself and give her the access to manage my trading account and i made a withdrawals of $6000 in a week, please i am very happy to introduce all friends and family to invest in themselves and there family.”
“We went through Reed to buy our house and he helped simplify the process and explained everything along the way. He was a great help and we are so happy we went through him!”
“I just met with Pamela over at the Elk vale location. I lost my business card over the Labor Day weekend. This loan officer was nice, customer service oriented and had me out the door quickly. I was happy to have had her help today!? I love this location!”
“I've been a member for years. Today, I opened a new acct for one of my community organizations. They gave me great information so I could bring in the right documents. Working with Jess was a breeze! I won't ever use a big bank again.”
“If you're looking for a local bank with national presence and great customer service, go to this specific USBank branch.Everyone I've interacted with here has been very thoughtful and helpful.Special thanks to Tina and Tony G. who helped me today with a very time-sensitive issue. With their help, I met an important deadline needed for our local Cryo Sculpting business.They both went out of their way to help us, and for that I'm sincerely grateful.”
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“Nina Fillis is a great trust officer. As an advisor, it’s hard to find a trust company, let alone a trust officer, who is responsive, offers great ideas and advice and gets stuff done on time. Just a shout out to Nina for her work as a Trust Officer with my advisory clients. She is a joy to work with.”