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February 2024 by Sadonya Sims
After paying for the room they informed us there was no hot water in the room that we had to use the other building to shower in. They said the room for us to shower in would be only are room & we could leave our belongings in there. I did leave a set of clothes in there & my bathroom bag cause I was running late to get my husband to the hospital for his surgery. We came back from the hospital to find everything missing out of the room all our shower stuff plus all my medicine for my heart, lungs, Ms, etc the bag my stuff was in was the last thing my dad bought me before he passed away in Oct 2023. Talk to the asst Manger which she is very rude & hateful Said they don't know what happen to my belongs but yet 3 house keepers told us my bag was turned into the asst Manger. After get upset with her she I ask her to look at the videos & she tells me they don't work but other employees say they do work. About hour later I get my set of clothes back but not my bag with all belongs I ask the asst Manger who cleaned the room she couldn't even tell us that. STAY AWAY FROM THIS MOTEL THERE IS THIEFS THAT WORK HERE. YES I MADE A POLICE REPORT
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February 2024 by JayDee Sims
They did not disclose that the water heater was not working. Then they offer for us to use a shower in a different building and that shower was for us specifically and nobody else would be using it but us. We used the shower and we leave our shower stuff in there wich included a back pack with heart and lung medication that my wife must take every morning, also shampoo, condition and body wash and makeup worth well over 200 dollars and some house slippers and cloths. When we go into the room to shower again and it is all missing. Report it to the front desk and they find only the cloths and slippers and then tell us there are not Liable for anything in any rooms. So then they are pretty much saying it is ok for there staff to take anything from a customers room and the hotel wont be liable.
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February 2024 by Jessica McGaa
Willy is very disrespectful and rude. A woman like that shouldn't work at a hotel at all. She needs to be fired. When I had a service dog for MY SON! When I have rented rooms from this hotel for the last year with no issues and now she wants to be a rude woman. I will never recommend Clarion Inn to anyone. Tiffany, Adam & Gwen are always friendly and helpful when I come in.Rooms: They are ok
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January 2024 by Joel Gaskins
Nice clean room at a reasonable price.Walkability: Close to eating places.
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December 2023 by Warren Hedrick
This was worst place I have stayed in 20 yrs it was dirty, heat didn’t work!!! Our room door was open when we got there!!! I have tired to get my money back but they will not refund my 249$ !!! This place is a joke !!! No matter don’t stay here !!!!
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December 2023 by Corey “TOPSHELF” James
There are plenty of motels in this area. I chose this one because I'm on foot at the moment and there is a restaurant and gas station right across the street. The room was less than 45 bucks online. I made a good choice. big screen TV ? with Netflix available and direct TV. Most other cable channels too. Fridge, microwave, iron, hair dryer etc...They even sell beer in the lobby all night long...lol
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November 2023 by Emily Schroeder
FOR THE LOVE OF GOD DO NOT STAY HERE. Do not believe the pictures, this place is nothing like what they advertise. We booked a king bed, and didn’t get one. We were sent to the wrong room that already had someone in it. When we went to our room, there were empty beer cans, orange gunk in the fridge, and the air sounded like a helicopter. The whole front wall of the room is glass, you can hear every little thing. We had no outdoor windows because of the weird hotel layout, which doesn’t appear to be up to code. Someone tried to come into our room at 3 in the morning after we woke up to an extremely loud bang. I have never felt more unsafe in my life. The doors to enter and exit the hotel don’t have real locks and they never shut all the way so anyone could have walked in, and sketchy people were walking around at all hours. Staff didn’t have any idea what was going on, I had to walk through a circle of staff multiple times while trying to carry stuff out to the car while they spoke horribly of their boss and how bad the business was. The photos that they advertised of the bar and restaurant were a joke. Both were boarded up and not open.
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October 2023 by Elaine Lord
No heat, no amenities, and low security. You’re connected to the outdoor temperature and can’t change the thermostat, so unless you bundle up you’ll be like me, freezing. Someone tried to open my door in the middle of the night, and I could hear every person walking past my giant window that connects to that unheated hallway. The one good thing? Hot water in the shower which was what warmed me in the morning.Read these reviews, this place is awful. Very uncomfortable.
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October 2023 by Lawanda Rundback
No the room wasn't at the Hilton but ive had to stay at worse, Adam, Jeanette and Trever are very friendly and helpful, I had a charge on my card that wasn't supposed to be there and those 3 helped me figure it out, room service wasn't bad, as far as asking for more towels and what not, id diffently stay there again.Rooms: Could use some updates and new carpetNearby activities: WatikiFood & drinks: Golden corral is close by!
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September 2023 by O S
It's super JANKY, especially for the price. If this hotel was 40 bucks ok. But it's not. Room was meh felt dirty, the water never gets hot it's luke warm at best. The drain in tub didn't drain. There was an old used towel... it was quite for most part but honestly I was worried about my car all nights it's just sorta ghetto... I would Never ever stay here again.
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September 2023 by Charlie Brown
I was trying to get a room September 7th on day shift an older lady with glasses and a bad attitude turned down me bringing in an emotional support animal I have a letter for and everything which is against the law. I chose to be nice to not press it because I’m tired but hope management sees this. This could get you guys in trouble in the future by people who have time for that kind of trouble.
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August 2023 by James Curran
Initially the room we were offered looked like it hadn't been cleaned. There was toothpaste on the sink countertop, a plugged drain and the bathtub had hairs and a good amount of dust and dirt on it. The linen looked clean in the sleeping quarters, but a floor lamp had weeks' worth of dust on the base. We were immediately given another room that was clean and didn't have any issues. The service was good and courteous. we were offered a 1/2 price appetizer if we purchased a full entre item that we did not find enticing. If that was the only issue, I would have overlooked the bad beginning. They advertised a "free Breakfast" but did not have it available, the only food service was the full-service restaurant that did not appeal to our tastes. 4 days later the false advertising still appears on Google Maps. The final issue was the main floor ice machine did not work. One unit for the entire large main area on the second floor was the only option. I felt sorry for the staff because i think their hands were tied on not having the advertised breakfast and there was nothing they could do about it. Bottom line poor upper management. Not the day-to-day people working there.
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August 2023 by Dewayne Myrthil
I don't know what a lot of these negative reviews are talking about, but everything went well with me. I made a reservation and check in was easy. The room was nice and clean also the bed was comfortable.
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August 2023 by Julia Kolter
The room itself was nice, everything was good and mattress was very comfortable. However the outside of this place is sketch. We had an outside entrance and there are homeless people all around which made us feel uncomfortable. The outside hallway to our entrance we found a homeless man sleeping right in front of the stairs… very very unfortunate. There needs to be better security or something sense this is a “hotel.”
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August 2023 by Abigail McKibbens
The lobby was nice and updated, the rooms were old. Employees were nice.I will say there is NO AC IN THE ROOMS. NONE! They have a thermostat that you can put up and down for the temp, our first room was 78 and blowing warm air. 2nd room was 74 then went to 79 and ALSO blowing warm air. We came to a realization that the thermostat had NO option to change from cool or heat. Just fan auto, on - high, medium, low. So this hotel/motel has NO AC options at all. Which would’ve been nice to know beings we were staying in the summer when it was 95 degrees out. We had to buy a fan to cool us off, it was colder outside than in the room.They also charged the card on file (without double checking) for a 2nd reservation we added because we didn’t know we were staying a 2nd day at first when we booked the first reservation. This resulted in not having money in our bank for the house payment, when we told him he shouldn’t have charged the card and there won’t be money. He said “looks like it went through” and we told him that it was our house payment in the bank and he needs to change the cards. He stated “oh sorry. Idk it went through so”Like what???