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January 2024 by Nancy Kuczero
Great friendly and helpful people!
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October 2023 by Count Leo
Finally tired enough of the poor service at USAA and reviewed all of the top auto insurance carriers and their agencies in the Rapid City area. There were several highly rated agencies, so I started at the top with the Doug Markworth State Farm Agency and was helped by Jeremy Delaney. Jeremy took the necessary information over the phone, and had a quote for me in less than three minutes, and as requested, emailed the quote to me while I shopped around with the other carriers and agents in town. Of the five offices I called, Doug Markworth's agent, Jeremy Delaney, provided the best and fastest service. He was professional and pleasant, and as a result, has my business. I'm still waiting for call backs or emails from the other agents that I had to leave a message for. Thanks Jeremy Delaney!
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September 2023 by Stephanie Oates
This agency came highly recommended to us, so we recently switched all our personal insurance to this agency.Jeremy Delaney is an excellent agent who always has the well-being of his clients as a top priority. His prompt responses are always appreciated, as well as his willingness to accommodate my individual insurance needs.Every employee that we have encountered in the agency so far has gone out of their way to make it as easy and efficient as possible to work with them and they make us feel like we are their most important customer!I would highly recommend this agency!
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July 2023 by R J
Doug Markworth is an amazing State Farm Rep. He is very detailed and explains the coverage offers in detail. He is patient and listens to what you want!
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July 2023 by Elaine MatoTamaHecha
Great staff! Awesome customer service, very helpful. Satisfied client.
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February 2023 by Nathan Jemar
Great customer service and very educational. During the process of getting a quote, everything was explained well, and they made sure that I understood everything about my insurance. Additionally, I would like to give a shout-out to Josh Roberts for going the extra mile to ensure we had the coverage that we needed.
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February 2023 by RaChelle Gruba
We recently switched agencies and I can’t say enough about the excellent customer service, thorough account review and professionalism we have received from this office. Deb Trask is phenomenal!!
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February 2023 by Mike Dowell
Couldn’t be more happy with these folks. They were very responsive, knowledgeable, and polite. They have earned my business for a long time.
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February 2023 by Abiy Seifu
Such an awesome experience! Becca was super helpful and put my anxious mind at ease by kindly answering my questions. Highly recommend!
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February 2023 by Pink Smurfette
staff was amazing! Jen was wonderful and Becca couldn’t of made the process any smoother. Make this your Insurance office. the are fabulous and very knowledgeable and too all the stress away that comes with moving!
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February 2023 by Shannon Maxon
Becca Cummings was wonderful to work with. She is very knowledgeable and made our transition to State Farm quick and seamless. She helped tailor the policy to our specific needs, and we ended up with better coverage at a much better rate.
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February 2023 by Joshua Meidell
Very military friendly! Josh Roberts was exceptionally helpful and professional. He set me up from start to finish and ended up saving me nearly 25% to switch from USAA. Thank you!
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February 2023 by Tyler Burtrum
Josh Roberts was extremely helpful and informative. He took time to sit down with my wife and me to ensure that we fully understood our current policy, and what he was able to offer, the differences in the policies and coverage. We never felt pressured to make a purchase, it was an environment of learning. Josh is very passionate about making sure people understand and are knowled when it comes to insurance.
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February 2023 by Shey Knight
By far the best State Farm office I have dealt with. Becca was very friendly, knowledgeable, thorough, and got back to me right away. She took the time to explain everything to me so I understood my coverage options. I'm happy to have found them.
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February 2023 by Wally Heise
Very pleased with my new policy and agency
