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September 2023 by Renay Pultz
I'm always impressed by the service I recieve at Liberty Mitsubishi. They always make sure my care is in good working condition and safe to drive.
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September 2023 by Jane Beisner
My husband called to ask if a key he bought could be programmed. He was told yes, I was in the car listening to this conversation. He made the appt and we took it in as scheduled. When he picked it up the guy said it couldn’t be done but we had to pay because he had tried to but then found out that your place didn’t do that. Maybe he should have known that before saying yes. And if it wasn’t successful we should not have to pay for him to learn that it can’t be done. I’ve bought 2 cars there but won’t again. Not with that kind of service. I do still bring one car for oil changes since they came with my purchase but that may have to stop also. Very disappointed.
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August 2023 by Brittany Fuchs
Overall they got our part ordered quickly, but their customer interaction could be greatly improved by communicating more and giving updates. It took all day to put one tire on because “the guy who was supposed to do it left”. Which I understand things come up but we had to call and check in to be told that.
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August 2023 by Tiffany Walker
Levi and your service department went above and beyond! I was in from out of town when my Atlas starting having brake issues. Levi was able to fit me in on very short notice and get me on my way within a day. Thank you for your excellent service!
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August 2023 by James Otis
We are traveling about 800 miles from home and somewhat stranded. Levi at Liberty VW got us right in when he was short handed already. He was willing to provide a loaner if one came in that day. We had our Touareg back the next day. The problem had gone away and was not able to be diagnosed. But Levi discussed various possibilities and scenarios for if it should crop up again. They did install a couple filters we needed. We are very blessed by how we were treated.
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August 2023 by jonathan reichert
Recently purchased a vehicle here, and let me tell you, it was an incredible experience. From Kevin G as our Sales Person, to William our Financing Manager, it was a home run! Definitely recommend!!
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August 2023 by Ryan C
Tommy made the sales process smooth for my Wife and I. He was a pleasure to work with. We will definitely refer others to this location.
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April 2023 by Sheila Prell
Your service department employees are very friendly and efficient. They gave us frequent updates on the status of our vehicle and I love the phone review of their inspection of the car. We also love the fact that complimentary snacks and drinks are available in a well designed waiting area.
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April 2023 by Raymond Raaphorst
I have full confidence in Levi and his team to provide the best service anytime I bring my vehicle in to Liberty VW. It it built on trust and respect built over the years. Whether it's seeking advice on the best option for my vehicle or asking for an technical explanation on a mechanical procedure, he takes the time to break it down so I understand it. Levi and his team treats everyone, not just me, with respect...like a person. Thank you. God bless.
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March 2023 by Will Morrison
Process was amazing, had to have a co signer, but was pretty flawless. Only complaint is with follow up, salesman said he would contact me about whether or not my vehicle had a 2nd key, recommendations for installing tint, remote start & other things. Once he got the sale I never heard from him unless I contacted him. TO MANY PROMISES WITH NO DELIVERY.
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February 2023 by Tom Helland
The appointment call reminder was much appreciated. The new text system was nice to keep me informed. I did try to make a service appointment online but did not get a call back and had to call for my appointment. Earl was very courteous and helpful.
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February 2023 by Julie Jensen
My biggest complaint with this service department is that I have to schedule 2 weeks in advance for an oil change. Not only that, but it also took 2 days of calling to get a service person to answer the phone. The service was satisfactory, but I waited nearly 2 hours for them to complete an oil change.I like the new inspection video texted to my phone and emailed.
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February 2023 by Cindy LaTorre
Great service! They also provided LYFT for us so that we could leave the facility while services were being done.
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January 2023 by Big Wiil G
Service team is polite and professional. They explain what's going on before they complete the required work.
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January 2023 by C C
Great place. Danny our salesman was excellent. Everyone there was great will definitely return to buy another vehicle
