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February 2024 by Allen Covey
Very helpful staff, helped me find everything I was looking for. Excellent lady an manager.
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February 2024 by Will Alan
Great staff awesome selection. This store is freaking amazing in everyway. Perfect for model car enthusiasts as it has a massive variety of paints and tools to help you customize any model you chose weather it's a car or a Star wars winged fighter. They also have a great section for pencils color pencils paints and markers. Weather it's alcoholmarker, paint marker, brush tip marker felt time marker fine liner I mean they have everything here I'm amazed they even have dragonfly color shifting paint. :) Iwill be a customer for life thanks for being awesome and the best art store in the black hills
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February 2024 by Stephanie Davis
Recently had two custom framed prints done. One turned out great and I was very happy. The other I ended up having to send back 3 times due to imperfections (chips in the frame, scuffs on the frame, frame edges not coming together and being gaped). The 3rd one I was still not happy with due to edges not coming together and being able to see some numbered print still on the glass at certain angles. This was an over $200 custom frame. I just expected some alternative options such as maybe being offered a discount on the frame or the option to just get my money back altogether but was given none.
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January 2024 by Jeffrey Michael (Reverend)
I'm starting to think they only exist because Hobby Lobby is closed on Sundays. Cashier was rude and the stock was very low.
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January 2024 by Stormdance Imago
We asked two separate employees to help us find drop cloth that was listed as available on the site and no one knew what it was. We were told first that it isn't carried at michaels and to look elsewhere. The second person didnt even look it up, just said she doesnt know what it is and that was all. We were just hoping someone could help us find it. We talked to a third person, the manager and he said there was no shelf location for the drop cloth (which is just some plastic sheeting you put under your painting area) it's listed as in stock for Rapid City on the website and it took three people to even look for it. Gave up after the manager walked us through the isle and said he couldn't find it.
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January 2024 by Marco Chavez
Pricey but nice.
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December 2023 by Michele Acre
Awesome
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December 2023 by Jodie reed
Very friendly people that work there and also very good prices on things
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December 2023 by Crystal Murray
I am very disappointed in the online shipping. I placed an order for overnight delivery for $70 knowing I wasn’t going to get it the next day but did expect it the following day. Nope that did not happen. I got notice that it is now going to be tomorrow. I called to ask about some kind of refund on my $70 and all I got was $20. I have shopped here for many years for all my crafting supplies. I have learned my lesson and will never do that again.
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November 2023 by Krystel Frasier
I absolutely love this store if they don't have what I need they point me in the right direction great service I'll be back
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November 2023 by M S
Wish the store hired more staff as they always seem so empty but I love the stores and the selections and sales!
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September 2023 by Sean Henry
One of my favorite places to shop for crafting.The store is always organized and prices are well displayed and easy to understand. The employees are very knowledgeable and professional too.
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September 2023 by C. FM
I always have fun at Michaels. We had ideas for projects, but as we wandered around we kept getting new ideas, changing our designs, and so on. 3 stars just because you're Michaels! Unfortunately, in 4 times of asking where something was, 3 times we were given a general area to look, and the 4th didn't even know. Then they closed up on us without even an announcement on the PA system and seemed surprised to see us as we were just shopping around. I have bright purple and aqua hair - I'm not normally hard to miss!Still, we got most of what we wanted - just a shame about that closing bit - we had been about to pick up more stuff. Even 5 minutes of warning might have doubled our purchase.
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September 2023 by Paul Ternahan
Found what we were looking for, awesome especially since the rest of the stores in the community didn't have it
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August 2023 by Gaylene Rouse
I like the store. It has a large selection for most any craft/project. I wished the jewelry items were more in stock. Too many empty spaces.
