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December 2023 by Dave Shultz
haven't had a bank account in my name for several decades now went to open a savings account hear my credit ain't the best so all I could open up was a savings account I mainly wanted a card I can put money on so I can order things online they said I'd have to go through this card company that they recommended cost me $5 for the card no big deal they told me the bank charges $5 each time I put cash on the card said I would receive the card in 7 to 10 business days a week later the bank called and needed my mom's maiden nameI gave it to them asked about the card they said that the card company computer was down for 2 days didn't even order it yet okay no big deal they called back about four days later needed my mom's maiden name again give it to them again I cashed a check there for cash before I got the card finally received the card the card company charges $1.75 to put cash on their card then I cashed another check put money on the card no problem went down to cash another check different cashier told me there was a 7 day hold before they would give me cash for the check since it was a new account was Never told this in the beginning I told her I already cashed 2 checks hear didn't matter so I got pissed and left I do not drive any more so I walk every where that's why I chose that bank it's close to where I live so I walk home had to call a taxi to take me to the bank where the check was made out to the closest bank is by Menards way too far for me to walk couldn't download the app for the card company did some checking on that company they have been turned into the better Business bureau 23 times mainly for losing people's money real shady company needless to say I'm not using that card company you would think that bank would at least check the card companies credentials and maybe warn people and if I take my money out of savings at the bank I'll get penalize because it's a new account have to wait 6 months this might be every Banks policy to do this to charge you extra money everywhere they can with a low credit score I'm not trying to build credit I just need a place to cash a 190$ check every other week it really sucks to be poor in this country I'll spend the extra $20 it cost me to take a taxi to the bank that the checks made out to if you read this far thank you
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December 2022 by Bill Smith
This is a great place to bank. Very friendly, small enough that they know you, and everyone is helpful. Would recommend to everyone.
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April 2022 by Jonnie Campbell
Stay away from this place they lie like most banks!! just out for themselves ! they are not upfront or honest labmfs
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July 2020 by Bobby Cathey
One of the last true homes town style banks they are the only credit union I know of that goes off of you and their personal relationship and not the collateral That you’re using to get the loan for instants they do classic car loans they don’t care how many miles on a vehicle and they know you by name when you walk in the door.
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September 2019 by Laura Lawless
I Frickin Love this place. They know my name. This is important to know this Credit Union has the SAME technology as city banks.
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January 2018 by Desi Van Dam
Best Credit Union! Mary, Jen, and Contessa are the best!!
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July 2017 by David Pavao
There has been ups and downs. Mostly our fault but worked together to get it fixed on negative acct. Been here for a number of years and have no problems.
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June 2017 by Wesley Kimble
Was attempting pay my loan back and when I asked what exist still for the loan said representative stop replying, collection agency then calls and I am now working through them because of the lack of communication.
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May 2017 by Brian Limon
Go in to fill out loan application they won't give you the application until you give them 25 for application fee. So to get a paper you need 25. Horrible business..
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January 2017 by Jason Lewison
A little upset with this bank. The hours make it impossible to get any kind of banking done. They are closed today and didnt even have the courtesy to update thier answering machine. Im expecting a deposit today but if i cant get to it i lose everything. Just really dissapointed. Think I will look around for a different bank.
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July 2016 by Ezra Hays
One of the best banks ever!!!!!
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July 2015 by Ryan Light Bone
Nice and helpful staff, they are the only people I trust with my finances!