Old Navy
Clothing StoresHours:
1617 Eglin St Suite 100, Rapid City SD 57701 Hours
About Old Navy
Old Navy is recognized for its excellent customer service, with employees who go above and beyond to assist shoppers. One customer praised an employee for helping find jeans and ordering online when they were not available in-store, highlighting the great deals on the sale rack. Another customer appreciated a sales rep who quickly checked for a hoodie over the phone, making the shopping experience both easy and efficient. The staff is noted for being friendly and making customers feel valued. However, there was a concern about store management, as one customer experienced an issue with a closed store without notice during peak shopping season. Despite this, the overall sentiment toward the service remains positive, with customers expressing a desire to continue shopping at Old Navy.
Most Recent Reviews
August 2026
I went to Old Navy to buy my grandson's birthday present and the sale clerk helped me find what I needed and then completed my transaction at the register.
October 2025
Haley is the best!! (hopefully i spelled her name right she has glasses and really cute hair and is working tonight)
She was super sweet and excellent customer service! 💕💕💕 Thank you Haley for making my experience great ar Old Navy!!
February 2024
Customer service is top notch. An employee went above and beyond to help me look for two pairs of jeans for my hubby. I had no luck in store but she helped me order online. I got quite the deal on the sale rack. Thanks a million.
More Comments(21)
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