Pilot Travel Center in Rapid City is a well-regarded stop for travelers and professional drivers. It offers fuel, including diesel and DEF, with high-speed pumps and EV charging stations. The location provides overnight parking, Wi-Fi, and clean, convenient showers that multiple reviewers found extremely clean, with fresh towels and good air circulation. The restrooms are also noted for being clean and well-maintained. The staff receives consistent praise for being friendly, nice, respectful, cheery, polite, professional, and accommodating. The lot has plenty of parking, even during busy times, though some note it isn't very large. The facility features a variety of fresh food, snacks, drinks, and coffee. While the staggered fuel hoses can be annoying, the overall experience is positive. The myRewards Plus app is recommended for exclusive deals and mobile features. It is considered a must-have for pro drivers and a reliable, pleasing stop for all travelers.
I needed a tire I called this place and Andrew ( hope I spelled it right his name ) very nice when I get there Melvin took care my problem got very nice tire and he was a amazing guy ,technician ricky did a great job ,thank you Mel ,I certainly visit again ...
May 2025
Thank you Jonathon for opening up the shower so I could bath my puppy dog! Also man great job in there, no dust on fan floors clean toilet shining..they should promote u buddy! Left a 5 bill at desk for u🚛 you are awesome sir
January 2025
Not crowded, cheerful staff, fast and clean showers 👍
