Pilot Travel Center in Rapid City is a well-regarded stop for travelers and professional drivers. It offers fuel, including diesel and DEF, with high-speed pumps and EV charging stations. The location provides overnight parking, Wi-Fi, and clean, convenient showers that multiple reviewers found extremely clean, with fresh towels and good air circulation. The restrooms are also noted for being clean and well-maintained. The staff receives consistent praise for being friendly, nice, respectful, cheery, polite, professional, and accommodating. The lot has plenty of parking, even during busy times, though some note it isn't very large. The facility features a variety of fresh food, snacks, drinks, and coffee. While the staggered fuel hoses can be annoying, the overall experience is positive. The myRewards Plus app is recommended for exclusive deals and mobile features. It is considered a must-have for pro drivers and a reliable, pleasing stop for all travelers.
They changed out all the pumps a while ago and OMG they are the slowest pumps ever... in the summer its not the biggest deal, but in the winter when it's snowing and cold and freezing, standing outside while the machine takes 5 minutes to let you finally pump gas is so annoying!
August 2026
Took a shower today app didn't work of course, the kiosk didn't work and then to top it off the shower heads they need to swap out they r too powerful I have a very sensitive skull and I couldn't even wash my hair very good not upset just making sure people r aware
August 2026
They always have what I need and the employees are great
