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October 2023 by Murray Lee
I wish I could give zero stars.Went to the Rushmore Mall location with my wife today to look at Los Angeles Dodgers hats and the older gentleman working came up and asked us what we wanted, so we tried to tell him but before we could finish he said “well we close in five minutes!” Which seemed rude since we tried telling him we were just checking hats quickly but he cut us off. And there was 15 minutes remaining until closing time. There were others in the store and he didn’t bother them, so this felt very targeted. To me, it felt like other racist acts I’ve experienced. So my wife and I briefly browsed the LA hats and my wife said, “you should just tell him that he inspired us to buy online.” She is the most patient person in the world, but she can also sense when something is racially motivated. So I told the middle-age guy behind the counter, that they were rude, and that we would be purchasing online from another vendor. He just smirked and then literally laughed at me. This astonished me. So it’s obvious that they do not care about the way they treat their customers, and that they give special treatment to those customers who are white.This is a shame, because I truly like supporting local businesses, even when they’re franchises. But I will never ever step foot in the Pro Image in the Rushmore Mall ever again. And I will be sharing this incident with Pro Image national on Instagram. I am very easy to connect with, so if the owners of this store wish to reach out to me, please feel free to do so. In the meantime, I will be sharing this review here on Google, as well as sharing my ugly experience with my large social media following. Now I will go hop on the New Era website to purchase my Los Angeles Dodgers hat.
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September 2022 by Bernadette Baker
I purchased 4 Bronco Tshirts an dident realize I got two of the same shirt. I called an spoke with I think was the store manager an he was cool cus he let me bring that shirt bak an get a different one....which led to me buying two more ?. Thank you Pro Image for hooking me up with the best T shirts ever.
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May 2022 by Kyle Malcolm
They have a large supply of stuff, but honestly this place is the closest you will see to a monopoly. Theres no other sports store in the area that sells teams from all states, so if you cant wait for something to come in the mail : this is the place to go.VERY unfriendly staff, when you come in they will watch you like a hawk. As soon as you grab something they will go stand by the exit. Me and my wife were disrespected today, all she wanted was to buy a birthday present.So yeah, my wife with her 1800$ gucci purse is gonna try and steal ?If theft was such an issue maybe put the register by the exit? Let people shop? Don’t make them uncomfortable?
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December 2021 by Nicole ekstrand
Very helpful and a big variety of sports apparel to choose from.
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June 2021 by Cristin Jonell
Found a few things for father's day just so expensive.
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December 2020 by Local Boy
Not a great experience, the older guy follows you around. And I know it’s because of the color of my skin. There was 2 other people in the store they could have robbed the store blind but they were white and had no issues with being followed around. Wanted to buy something but I’ll pass and order online.
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December 2020 by Wastelo Boxer
Not a great experience, the older guy follows you around. And I know it’s because of the color of my skin. There was 2 other people in the store they could have robbed the store blind but they were white and had no issues with being followed around. Wanted to buy something but I’ll pass and order online.
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May 2020 by Carter Brown
Nice and clean freindly people willing to help you find what you are looking for pricing is good
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March 2019 by Lucas Humbracht
They have a great selection of sports related stuff. Jerseys, hats, flags, etc. They have it all.
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February 2019 by Anita Kochutin
Awesome place to shop. Great customer service.
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January 2019 by Bonnie VanScoy
Great place to get your own team hats, Jerry, and coats
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December 2018 by Anita Kochutin
Awesome service.
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November 2018 by Eric Nelson
Don't know how they stay open. Was just in there today and a hoodie was $85.00 when i seen them online for $40.00 Will do my shopping online
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May 2018 by Chris Mayer
Best VARIETY here in the Black Hills! Heck I've found more of my teams gear there then anywhere!!!! And if they don't have it, they'll order it for you!!!!
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April 2018 by Lucas J McKinney
I usually don't leave reviews but damn, some of ya'll are so angry. I was up in Rapid this weekend and the staff were all pretty nice and helpful. I used to shop here all the time when I lived there because I couldn't find all the Steelers stuff anywhere else but online. Never had a problem with anyone, and they're pretty good at special ordering stuff if you can't find it there.
