Safeway at 2120 Mt Rushmore Rd in Rapid City, SD, offers a convenient grocery shopping experience with a wide range of departments including a bakery, deli, produce, meat and seafood, floral, and pharmacy. Customers appreciate the friendly staff in the pharmacy and bakery, with the bakery known for its customizable cakes and cupcakes, and the deli offering party trays and made-to-order items. The store also provides helpful services like Order Ahead for bakery items, Grocery Delivery, and DriveUp & Go™ to save time. The produce section is stocked with fresh fruits and vegetables, and the floral department adds a nice touch to the shopping trip. However, some shoppers have raised concerns about prices, noting that sandwiches and breakfast burritos can be costly. Compared to other stores like Walmart, Safeway's prices are sometimes considered high, which influences shopping choices. There are also complaints about limited stock on certain items, such as old-fashioned glazed doughnuts and ramen, which can be frustrating for regular customers who prefer specific products. Despite these issues, many customers find the bakery’s donuts exceptional and praise the helpfulness of staff members, especially one employee who went above and beyond during a visit on Thanksgiving. The store has a somewhat aged and dark atmosphere, reminiscent of the 1980s, and is often understaffed, leading to some employee frustration. Nonetheless, a few employees, notably Mary, are consistently recognized for their politeness, friendliness, and helpfulness. While the store is known locally for not being very welcoming to Native Americans, many shoppers continue to frequent it out of habit and loyalty, as it offers some unique items not available elsewhere in town. Overall, Safeway provides a mix of good service, quality baked goods, and essential groceries, making it a staple for many in the community despite some drawbacks.
