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December 2023 by Kailey Lunceford
I've had an account with SFCU since I was a teenager. my debit card served me well as I grew into an adult and now had bills to pay. I've always received exceptional service from SFCU however, their customer service really shined when I needed a loan for a new car. Pat assisted me with the loan and communicated with me and explained the whole process to me. I had issues when it came to finally making the payment with the loan, however it was not SFCU fault. They were, however, able to assist me by telling me why the payment wasn't going through and how to fix it and we were eventually able to get the payment through. My experience with SFCU stands out compared to other experiences I've had with banks.
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August 2023 by joe henderson
I would never join a credit union that wouldn’t give you a roll of quarters for a $10 bill without charging you. veteran or not and I am one.Thanks sentinel credit union on the Air Force Base in Ellsworth South Dakota
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August 2022 by J Wilson
I live out of state but have family near SFCU. I use this account when I visit. I have had this account for about 20 years. Every single time I call from afar, they are pleasant, helpful, and eager to help me reach my goals. They are outstanding! Right now I'm making some changes and there is a lengthy wait time due to banking policy. They follow policy and procedures to protect my account which can be difficult for someone in my situation but it is greatly appreciated. Thank you all for your help.
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July 2022 by J Smith
I live out of state but have family near SFCU. I use this account when I visit. I have had this account for about 20 years. Every single time I call from afar, they are pleasant, helpful, and eager to help me reach my goals. They are outstanding! Right now I'm making some changes and there is a lengthy wait time due to banking policy. They follow policy and procedures to protect my account which can be difficult for someone in my situation but it is greatly appreciated. Thank you all for your help.
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July 2022 by Tao Ye
Nice people. Pet friendly.And most importantly, low interest rate!
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June 2022 by HANNAH WATLAND
Worst bank ever. Fees on top of fees and they don't care about the customer. They are just as money hungry as a big bank. Don't fall for the "credit union" part of the name. I've lost so much money in overdraft fees due to the bank app messing up or just negligence. Save yourself the money and trouble.They will also frequently claim they "tried to call you" to fix a mobile deposit issue even though you have no missed calls or voicemails. Worst. Bank. Ever.
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May 2022 by Hannah Watland
Worst bank ever. Fees on top of fees and they don't care about the customer. They are just as money hungry as a big bank. Don't fall for the "credit union" part of the name. I've lost so much money in overdraft fees due to the bank app messing up or just negligence. Save yourself the money and trouble. They will also frequently claim they "tried to call you" to fix a mobile deposit issue even though you have no missed calls or voicemails. Worst. Bank. Ever.
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July 2021 by Sharen fitzhugh
Can't say enough good things about our experience. We are from Oregon and were having problems withdrawing money from our bank account at Umpqua Bank in Oregon. The two girls who helped us took care of everything. We were able to get a cash advance. Again thank you so much.
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June 2021 by Rhonda Wright
My husband and I have been members for many years and have always found the people at the Triple Crown Dr. branch very helpful, friendly and professional.
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April 2021 by Kimberly Reagan
Our last experience in purchasing our camper has been nothing short of outstanding! Heather Snyder was very pleasant, walked us through the financing process and ensured we were comfortable with our new obligation. We would strongly recommend Heather for anyone looking to open new accounts or financing.Thank you, Heather. We bid you well wishes and hope to see you again!-Kevin and Kim Reagan
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April 2021 by Paul Schell
This bank doesn’t even deserve a 1/10th of a star. So far outdated. One of the worst banks i have ever had the dis pleasure of dealing with. They dont even allow apple pay.
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September 2019 by Dorothy Voorhees
Sentinel Federal Credit Union values their members! Our friendly and helpful staff are here to provide exceptional member service. Come open an account with is today!
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August 2019 by NeilandTracey Buchholz
Fantastic Credit Union with friendly staff and excellent service!!!
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August 2019 by Trudi DeVries-Paulsen
Been with them for more than 14yrs! Love it! Highly recommend!!
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August 2019 by Luz Flockhart
I absolutely love SFCU. Not only is the process of banking with them easy and available, but the people are just the best. I've used all branches here in Rapid City and Box Elder and everyone has always been kind to me. Never once in my 5 years banking with them have I had any issues.
