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February 2024 by Cain Fritz
Superstar team at Thomas Auto. They were able to get my problem fixed in A DAY while the other shops quoted me out over a week - and gave me a more fair price. Will definitely be coming back.
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January 2024 by Tammy Moran
Took my jeep in yesterday to fix a problem that was suppose to he done last winter but wasn't. These guys fixed it! So happy!
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December 2023 by bitzy1964 bitzy6225
Overpriced.
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November 2023 by Daniel Bakke
Great experience with Thomas Auto, I bought my business vehicle from them and had my van worked on by them. I have mechanical expertise and know when I'm being overcharged or when work is sub par. These guys came under the estimate and got the work done ahead of schedule. Good work, good team, good business that I would recommend.
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September 2023 by Jon B.
We experienced car problems during our trip from Ohio to Seattle and were at a loss trying to find a shop that could look at the car. After several phones calls to various shops telling us they couldn't look at it for at least a week, we found Thomas's! We explained our dilemma and they took our car in almost immediately, and researched until they discovered the fuel pump in the gas tank was the problem. We were so thankful for them. Never being to Rapid City before and not knowing anyone, we felt helpless. It turned out great!Thank you!
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September 2023 by laurie conley
Friendly helpful, brought in a title search for an old studebaker and the lady working there was very helpful
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September 2023 by Mama333 Mama333
Thomas Auto is phenomenal.They get the job done right, speedy and at a reasonable price.They also support military by providing a military discount. Thank you!Services: Transmission replacement
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September 2023 by Lisa Fleming
Highly recommend!!! I had a very minor issue that could have been a major one during a recent trip from the east coast going to Missoula and while driving through southern South Dakota, I had a misfire and my engine light came on. After trying several automotive places all within an hour drive, and after these places not picking up, being very dismissive and obviously not wanting to help or just limited on their side regarding technology and potential parts needed, Thomas was a ray a hope! The office manager was very professional and compassionate of my situation and told me they’d be able to assist and to come on in. Once I arrived, they were obviously busy as all the bays were full but they were very responsive and hooked my car right up to the diagnostic machine and confirmed it was just a misfire from the wrong type of 87 gas. They wouldn’t take any money for their troubles! Very professional, kind and personable people!! HIGHLY RECOMMEND!!
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September 2023 by monty olson
Literally just scammed me and my insurance company because they can’t do an estimate on their own talk about a bunch of kids
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August 2023 by Joel M.
Awesome staff! I was passing through on a road trip with AC issues. The guys at Thomas' fit me in their schedule and was the first of 3 mechanics to diagnose my problem. They did the job quickly and were very transparent the entire time. Knowledgeable mechanics and a very friendly receptionist.
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August 2023 by Ed
Came in without apt for AC recharge. They had me on the road in an hour at a very reasonable price! Past experience has also been very good!!Service: Auto A/C recharge
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May 2023 by John McCraw
Had my transmission fluid changed, only had to wait a few hours and was a really great price. Nice guys, just say what you need and they'll get it done.Service: Transmission
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April 2023 by Amy R
We were driving through town on our way to Ohio when we had an issue with our front wheel bearing. They got us in right away and had the truck repaired the next morning after receiving the parts needed for the repair. The entire staff was friendly and helpful.Service: General repairs & maintenance
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February 2023 by Andy Duda
They drove onto my property to recover a wreck. My gate got knocked off and was laying on the ground and the driver of the tow truck decided it was easier to run over the gate.
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February 2023 by Franklin Rasmussen
They ripped the bumper off my truck when they hauled it careless work, Management was also rude and not helpful at all. DONT DO BUSINESS WITH THESE GUYS
