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March 2024 by Gail B.
Had my car serviced here as I had a few times prior. This time the oil change and tire rotation took well over an hour. Then I was presented with the "what needs service on your car" check sheet. $1800 worth of repairs "needed very soon." Hmmm... I took my car to a local mechanic for inspection as I'm taking a road trip soon. There was absolutely nothing wrong with anything with my car. These people are corporate cons.
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February 2024 by Eric Barnes
I found that Aaron at Tires Plus was extraordinary in helping me With tire installation even though it was late in the day and they would be closing soon.after I was disrespected at Wal-Mart. For just needing some help with tire Installation, definitely recommend. Also, the team was Very efficient Getting me in and out
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February 2024 by Trevor Ousley
Lovely customer service and work was done efficiently. Would recommend.
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February 2024 by Lisa WhiteHat
We needed help, we’re from outta town. They got us in right away, found the problem and fixed it. Honestly don’t know what we would’ve did if Tires Plus wasn’t there. The employees were awesome! Helpful, informative & great sense of humor. Felt comfortable waiting there, the place was clean & I was content.
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January 2024 by jonette murphy
Great service with friendly staff!
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December 2023 by Jeffrey Jones
Fast and friendly service!! Staff is very knowledgeable and willing to go the extra mile for your business!
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November 2023 by Britney Baker
Got me in during a holiday week, the customer service was top notch.
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November 2023 by Ryon M
They hooked me up and did a great job. In and out to replace a flat in 35 minutes. Highly recommend.
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November 2023 by Braden Leslie Benson
Terrible customer service. Called for an appointment, received email confirmation about appointment only to show up and not have an appointment in their system and was unable to get vehicle fixed.
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October 2023 by Melody Johnson
We were vacationing in South Dakota and our car was making weird noises. Since most of our vacation was driving around sightseeing and then a long drive back to Denver we needed someone to repair quickly. Not only were they able to get me in the same day, they put two technicians on my car so it would be done by noon so we could still see Spearfish Canyon and Deadwood. You guys are fantastic!!! You changed my life, truly!!! What you do makes a difference!!!!! I can’t begin to tell you how thankful I am.Services: Steering & suspension repair
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October 2023 by Tom Rouse
I like Tires Plus' service for my personal vehicle. However, I am not completely "sold" on the service when it comes to my company vehicle. Don't get me wrong they do good work, but I know they could take a little bit more time to hear me out regarding the service of my fleet vehicle.
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September 2023 by Matt K
Vehicle broke down mid road trip near Rapid City. After calling nearly every mechanic in town and hearing the same message (can’t get you in for 2+ weeks) we found Tires Plus. They got us in within an hour and had several significant repairs done by the end of the day. Saved our trip and provided excellent service. Thanks Tyler and the rest of the crew!
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September 2023 by Sharla Laroque
On a family vacation from Canada when our vehicle over heated going into the park. They fit us in and got our vehicle fixed and inspected so we knew we were safe continuing. The manager, front staff and mechanics were all amazing, Friendly, and helpful.Service: Auto engine diagnostic
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September 2023 by Kaleb Zook
Had a flat on our work truck this morning and a time crunch for getting repaired as we needed to be on the road for a delivery. I called about getting done ASAP. Brandon said his techs were booked up but he would repair himself. I was in and out in less than 10 minutes!!!! AWESOME SERVICE...Service: Tires
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July 2023 by Lillian Banks
My mom and I are driving from Washington to Ohio, we stayed the night in Rapid City after a long day of driving when we stopped at our hotel and found we had a nail in our tire. We took it to tire plus first thing in the morning and our service was great! We were told a 2 hours wait but only waited about 4 minutes. They took the nail out and patched the tire, while also checking everything on the car, the battery, the ac, the belts, etc. while we waited for them to patch the tire we waited inside with our dog and the man in the front brought him a bowl of water! They were nice and efficient and all for $26
