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February 2024 by Nate May
They have great work ethic great customer service and they have great pricing
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September 2023 by Thomas Kidd
Fast and reliable. Shawn had my daughter's car up on tow in less then 10 min freeing up the spot at Black Hills Bagels and on his way before anyone really.could notice
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September 2023 by Brent David
Couldn't have dropped it any more crooked. Thanks for leaving me on a hill with the back tires in the curb and the front end sticking out into the road. Watched the guy jack his bed back and forth for 20 minutes and it just got worse every time he made a move. Send someone that knows what they're doing next time. Truck right behind it was stopped by your sister company and guess what she's perfectly parallel.
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September 2023 by Erin Leck - NMLS 1446893
Rick was amazing! Quick tire change. Huge help! Even brought us water!Service: Tire change
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May 2023 by Russell Ochsner Jr.
Horrible Rude woman answered the phone with a terrible attitude. She said that they had taken so many vehicles from people that she didn't even know if they had mine. Wow.Service: Car towing
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December 2022 by Tamara Snyder
Very Perfessional and I would Recomend them to anyone.Who needs a Tow Or a Jump Start.Service: Battery
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December 2022 by Mike Steele
Didn't like standing outside in blizzard to pay my bill but other than that it was great! Yard staff very helpful w forklift n speed gun!! Thank you sir!! ????
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December 2022 by Coby Currie
I was on my way to see family fresh out of the Army and my car needed to be towed because I had a flat. The tow truck gets there and we agreed on 158 dollars and I paid him. We get to our destination and a dispatcher named Betsy is on the phone telling me they messed up on the pricing and that the cost is actually 870 dollars and if I didn’t pay it then they would impound my car. I feel that it’s wrong to change a price that was agreed and signed on and paid for just because of a mistake made on your end. It would be different if you told me at the beginning that the cost was 870 dollars but you didn’t. Essentially you made a mistake and tried to make me the victim of it when it’s your own fault.
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October 2022 by Chris Taken
They towed my motorcycle and actually gave me a discounted price by not charging me storage fees. But they took some of my belongings. My backpack that was full of personal stuff and I had just bought 2 bottles of laundry detergent. So that is the reason I'm only giving them a 3 star rating!
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August 2022 by henry bakker
We had a bad car accident and they were called on the scene to haul us away. Let me tell you . I would have rather left it there than deal with this company! Nothing but complete gold diggers! All done and said to tow 12 miles and have someone remove it from there yard 450.00!!! That’s just insain! Be ware there out to take every last dime! And take advantage of every bad situation!!. And customer service- throw that out the window!! Tried to come down the next day to check the vehicle over. They wanted to charge me 50.00! Never again!!Service: Car towing
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April 2022 by Larry Haag
They responded to my call quickly, the driver arrived quickly and performed his services in a professional manor, all the while allowing my to warm up in the truck the whole time. If I ever need a vehicle towed in the future, I will call on them again. Thanks tow pros!
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January 2022 by Cheyenne rock star
I never confirmed my tow request with their office and instead went to Thomas Towing. Paid for Tomas Towing but Tow Pros got my vehicle and charged me. Their receptionist is rude and unprofessional. Don't go through them. Go to Thomas Towing.
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October 2021 by Cole Preston
I came in to Sturgis for the bike rally and unfortunately got a flat. Tow Pro was the second place I called and by far the best. Betsy the dispatcher was so friendly and helpful on the phone and Matt, the tow truck driver was professional, funny, kind. A big thanks to them for saving the day. Highly recommend!
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October 2021 by Code
Would not let me have my vehicle. J showed them bill of sale, title, motorized letter from the dealership I had bought it from. Proved complete ownership of my vehicle and could not get it without the original title.
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October 2021 by Carol Barney
Driver was very professional and gave great service was knowledgeable about how to handle a vehicle w/o power when he stopped by for the keys and let me know exactly when he was arriving so I could hand them over w/o delay ?