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March 2024 by Rozellen Eixenberger
I love going into the Rapid City store. The associates are so helpful. They are basically at your beck and call. They are great at knowing exactly what you are describing.
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March 2024 by Grace Gran
Vera Luna is amazing, she saved my skin!!!!! She deserves to be recognized on every beauty platform. She started working on my skin 2 months ago, before I saw her I was so embarrassed and ashamed to even walk out of my house because my skin had gotten so bad and I’d never had acne before. Just in a few months she’s completely given me my confidence back. She knows what she’s doing, IF YOU WANT BEAUTIFUL SKIN GO SEE HER! ?
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March 2024 by Marcia Murray
I have been getting facials the past 2 months with Vera. She is the greatest.
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January 2024 by Morgan G
Jolisa was so knowledgeable and helpful today. She knew exactly what products would help with my skin concerns and where to find them.
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January 2024 by Alissa Smith
My daughter came for her birthday and got a birthday gift from them! How sweet! They didn't have the helpful door greeter this time, kinda miss him!
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December 2023 by T P
My credit card was stolen. Within an hour of the theft it was used in person, at the Rapid City, SD. Ulta Beauty location. I received notice, cancelled my card and made a police report.Ulta Beauty in Rapid City refused to cooperate with law enforcement and is making them get a warrant to view their security footage. When visited by law enforcement, the store staff remembered the thieves and the $1000 purchase attempt.However, Ulta policy will not release the security footage so that Law enforcement can catch these thieves in a timely manner. Their policy enables high dollar theft. 3 weeks later, law enforcement still waits for the valuable information that Ulta could have immediately provided. So, these thieves continue to steal and sadly due to their policy, you might be next. Thanks UltaNeedless to say, this company will never see another dime of my money.
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December 2023 by Pamela Cavins
I am sitting outside this location as I write this. When I first walked in it was kind of hectic. But the crowd thinned out quickly. I had 3 different sales reps walk right past me and asked others if they needed help. Maybe they were there before me. But when you walk back by me the second time and do the same thing there's something wrong. After about 20 minutes of being ignored I left. As I was leaving there were 2 associates behind the counter. One was working, and the other was just standing there staring at me until I was out the door. The absolute worst customer service I have experienced in the 8 months. I've lived here. I had $1,800.00 I wanted to spend in your store tonight for Christmas gifts. You might want to mention that to your staff.
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November 2023 by Ta'marah Roan Eagle
Loveeeee the makeup as well as the service!
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November 2023 by Alvilyn King
For those of you who are wanting to get your brows done here at Ulta, highly recommend booking with Jamie. She is so amazing. Great attention to detail and takes her time to give you the most amazing outcome. Patient and friendly, book with her ASAP!
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October 2023 by Angela Foster
Absolutely best experience! Annie and Diane not only made my shopping experience so awesome but absolutely made my day! I lost hope in customer service these days and always get intimidated walking into ulta but these two literally made it amazing! Best customer service and just amazing humans ever! Thank you from the girl going to Florida!
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August 2023 by Shannon Morgan
Went to get a trial makeup and hair for a wedding. On the site is says for hair.... $72.00 for an hour and 15 minutes. She was done in less than 20 minutes, i was charged the full price, and it was nothing like the video i showed. Makeup was $92.00 and you could just wipe it off..... how is that suppose to hold up for 7 hours?????? Disappointed to say the least and a waste of almost $200 for a " trial"
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August 2023 by mahmoud Elazab
Pretty good collection there. I usually go with my wife, sometimes I buy hair products for me. Its pretty good
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July 2023 by KarolyLineth TV
We got my daughters ear pierced and had a great experience! Vera is very sweet, gentle and great with kids! Highly recommended!
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June 2023 by Carla Douglas
When I finally did get an interested party to help me with my beauty selections, the customer service was outstanding. Took a moment to get help though.
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May 2023 by hunny pie
Jen Carter does a really wonderful job cutting hair. She listened to all of my questions and concerns w my hair and explained everything very well. She was extremely helpful and even helped me find the products I need. All of the staff in the salon were very helpful and friendly as well as all associates. I will definitely be back for more salon services.
