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November 2022 by Rick Cardarella
Yeah US Bank does not care about their customers at all you call and ask for maybe a courtesy credit on fees they have the attitude if you dont like our fees go somewhere else well i am about to. i have an open account somewhere else I just need to transfer everthing there and open 2 more accounts with the other bank then I am done with US Bank!
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October 2021 by J
Cosed on Saturday is unacceptable. The credit union is open regular hours. I already quit this bank but I have to use it sometimes.
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July 2020 by Andria Michele
5 stars for the staff and us bank, in general. However, the credit cards are AWFUL! I have had nothing but problem after problem with their credit cards. This last problem I called about today is the last straw. I will never do any loan or credit card business with us bank again. And may even consider moving my money to another bank that is more loan/credit card friendly in the future. If you are a small business, especially beware. The small business credit cards are even worse. Take your business elsewhere if you need loans or credit cards for your business. I have been with US bank for many years and have loved them, but in the last few years I have signed up for credit cards and it has been an eternal nightmare. I get one problem fixed and then another one is created. I didn’t use one card for a year, decided to use it again and no surprise, another problem! US bank representatives explanation is always that the business cards and accounts are “different”.
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January 2020 by Chuck Rcsd
The staff at this branch are all excellent.
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January 2019 by Colan Kellogg
Is it possible to do negative 5 stars? This place sucks and all the employees only care about how much money they are getting not the account holders getting theirs. Closing my account if they ever clear my paycheck
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December 2017 by Tyler Barker
I opened an account at US Bank almost a week ago and I must say everyone I have worked with in the Rapid City, SD branch has been phenomenal! They have gone above and beyond, taken the time to meet with us, and have been thorough.
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July 2017 by Eric Lockamy
Your typical banking establishment
