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December 2023 by Mairena Mateo Lopez
Their website has not worked for more than a year, I cannot check my payments or how much is left to pay off my debt. I go to the store and they do not know how to explain well.
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December 2023 by Shannon Bower
Hi it's been awhile since I last rated this establishment, worst place to go horrible staff and management, I'll make sure to come back at a later date and rate you guys again. Hope you're out of business by then.
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January 2023 by Andrew Gordon
I've never had a bad experience with this aarons.
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December 2022 by chris Schooley
You all were Awsome. Thank you for everything. The drivers who was here today was very friendly! Be thanks to them!
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August 2022 by Liberty Thompson
So I first wrote a review I n a couch that I bought from Aaron's in Fargo Nd on July 8th. The couch I bought broke after less then a month of buying it. Instead of leasing it I paid for the couch in full 4 days after delivery. I reached out to let to let them know the springs had broke. They send it out for repairs. So 2 weeks without a couch in my living room I finally get it back. The fist day of having it I knew it wasn't fixed springs were still broken. I contacted the store manager and also Aaron's directly. I then received a call from the regional manager that informed me I was not able to get a refund. He said " Hey at least we are not screwing you" We need to talk to the company we bought the couch from and we will replace it. A week go's by haven't heard anything. Then was told I refused a replacement couch( I never refused one why would I want to keep a broken one I paid over a 1000 dollars for?) They then told me to reach back out to the local store, I did then was told they would send a message to the regional manager. Another week go's by still haven't heard anything. Then was told in messenger they would have someone reach out to me. So now it has been almost a month since I got a broken couch back. Aaron's is not doing anything it seems to resolve this. Do not buy or lease anything from this company. They don't care how hard you work for your money, they also do not stand behind the products they sell. My next step is to picket the store. They think people will just stand by silently until they have worn you down. I work very hard for my money I am not going down quietly and will not stand for being ignored or pushed a side. If you have had any issue or problems with this company pm me.
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March 2022 by Monica Deschon
Very friendly staff, and helpful not overbearing in trying to make a sale. I love a no pressure sales person. Thank you.
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February 2022 by Ronda Otten
Very pleasant experience really friendly staff.
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December 2021 by N J
When we finally received our washer and dryer almost a week after we were told we would receive them, the washer was dented and scratched and they did nothing about it or even call or email us back regarding it. Never seems to be any manager around and other employees seem bothered when you call or come in for questions. But they don’t hesitate to call you the second your payment is late and rude on the phone. Anxious to have it paid off so we can be done dealing with them.
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October 2021 by Jordon Solberg
Had to get a TV stuck in a payment plan... My fault.. good store
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July 2021 by Wynter Skye
I told them if have to wait to buy until I could get the old appliances (washer and dryer) out; rep said he would arrange to have them taken out of the house (though he said they wouldn't be able to take them off my hands), so I bought. We found a delivery time after work hours so someone would be home to let them in, everything sounding good.They arrived five hours before the scheduled time, luckily for them my partner was home on his lunch break. Then they informed us they wouldn't be able to remove the old appliances from the house. Well dang. Don't I feel like the butt of a joke.
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June 2021 by Anthony Reed
It's an OK place but like any other place you're getting ripped off it's just best to get something full out then to spend whole bunch more money that you should have to
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May 2021 by Jana Cook
Always get great service from John!!!
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March 2021 by Jonathan Sutherland
Pathetic company would give zero stars if possible they had me use a loaner washer 90% of my loan and when I called to check on it they didn’t know where it was. This was after them coming and picking it up 3 times to send it off to get fixed. Each time returned with same issue.
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November 2020 by David Woldt
Not very happy. With the mgr. Doesn't work with people like he dont care
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November 2020 by Cheryl Peters
We have been dealing with them for a year now I think they are easy to work with but now with COVID we are hoping they will be understanding and work with us for payments
