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April 2024 by Wendy Olds
Great bunch of people that helped me. Little time taken out of my day to give me an estimate and time needed to complete work was done within the timeframe they quoted. It looked so good when I picked it up!
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March 2024 by Spoosie Oopsie
Fixed one problem at no charge (it was super easy) and gave us an honest assessment of another.I highly recommend Abra.
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March 2024 by Krystal Niesen
Customer service was good with all I encountered. The only hiccup in my experience was that when I needed a loaner vehicle, there wasn’t communication regarding contacting Enterprise to arrange for a rental car. However, when it came to dropping my vehicle off, it was handled at the time by the front desk staff making a call and caused no issues. It just took a little longer as I had my kids/car seats along too! Good experience with no concerns. Vehicle looks great and was appreciated it was all vacuumed even at pick up.
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February 2024 by Deanna Alexa
Mid-November I brought my car to ABRA-South. This company was the quickest one to get my estimate and repairs done to my car, or so I thought. It took ABRA-South 2 months to repair my car. All but 1 time I had to initiate contact with ABRA-South. Even when I was told I would get call back from Zack. I received my survey for their service before I was even notified my car was ready to be picked up. When I called, it wasn’t. My car needed extra repairs that were not in the original estimate; Zack called me to pay them instead of my insurance. Stating I could get my car today or Monday if I pay. Making me feel as though my car was being held for ransom. An after market part was removed from my car and not returned to my possession. Glass all along the base of my windshield though was charged for glass clean up. Would not recommend to anyone. ABRA-South and Zack have horrible communication skills with customers. You will not know the status of your vehicle unless you call, including when they send it out to a third party. When you call you will get a list of excuses to why he never called.
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February 2024 by Megan Starr
I worked with Zach to have my vehicle repaired and he was exceptional!! He was professional, great communication, and my car looks back to new thanks to their abilities to repair! Bonus to have my car cleaned inside and out upon receiving it back from the shop!
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February 2024 by FootballBeast 25
Very efficient work in a quick amount of time! Even fully cleaned my car inside & out with no questions asked! Awesome work for the price.
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February 2024 by Tim Farnsworth
Had many vehicles done here. They do good work everytime. Works easily with my insurance.
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December 2023 by Randy Ensz
Very friendly staff, they took the time to understand my needs. Was able to setup an appointment to get my truck serviced within just a day or two, and the repairs were completed within hours. Im satisfied with their work and happy to get my truck back in good working order.
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December 2023 by Shirley Thompson
This Abra location is awesome! I had hit a deer with my work pickup. Katie and Zach were great to work with! I was on a really tight timeline to get my vehicle back before a work event and they got it done!
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November 2023 by Anzhela Sargsyan
Very satisfied. The staff is very friendly and willing to help.
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October 2023 by DENISE WILLIAMS
I took my 2008 Ford Escape in to ABRA for work to be done on the back right passenger side after an accident and they did a miraculous job! Don't even know that there was an accident. To top it off besides have to wash it to work on it, they cleaned the inside vacuumed it and wiped the dash down and down by the gear shift also. They were exceptionally wonderful with the job and the time limit they gave was right on spot, even after waiting on parts for a couple days but the Escape was done when they told me and was very prompt with keeping me informed of what was going on and especially with the hiccup of delay in parts but was prompt to touch basis.I will definately use them again if I ever have to.The girls in the office was wonderful and very friendly, didn't see the repair guys but they were in the back working on another vehicle.I would definately rate ABRA as a 5 and refer them to others!!!Services: Painting
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October 2023 by CATHLEEN BRYANT
I bought the extended glass warranty with my purchase from Sioux Falls Ford. I called and left 3 VM's, no return call. If you can, use the Brookings location. Very professional and prompt handling my claim.
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August 2023 by Lynn Toben
Update: I finally got my car back after 4 weeks. I updated this to 3 stars just because of the length of time this has taken. The painting is adequate. It blends well but slightly misses the depth of color of the original paint.You would think these were the before pictures but they’re not. This is the work they deemed acceptable to fix a minor paint defect. It’s worse now than when they started. Service was ridiculously slow. Three and a half weeks and this is how my car was returned to me. They should be ashamed. I’m disgusted by the poor quality and poor service. Still trying to get this resolved.Service: Painting
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August 2023 by Tim Lee
So I get a message that Abrams wants a rating well i havent heard a word from them about my car and dont have my car so how do you think I'm gonna rate you
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May 2023 by Ronald Snyder
I was able to get in right away and all work was performed as promised in a timely manner, with no hassles and everyone was very friendly. They worked directly with insurance company and I never saw a bill.Services: Painting
