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November 2023 by Ryan G
The agent who provided the vehicle to me was extremely rude… He through pieces of paper at the counter and expected me to pick them up… He even through the keys and told me the cars outside… It was a VERY bad experience… But since your ‘Review Gating’ which is illegal according to the FTC I would say that the bad service from Alamo is coming from the top down…
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November 2023 by Bobby Rodriguez
Trash people. Trash employees. If you have someone taking you from airport go to another rent car location.
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October 2023 by Ryan T.
The agent who provided the vehicle to me was extremely rude... He through pieces of paper at the counter and expected me to pick them up... He even through the keys and told me the cars outside... It was a VERY bad experience... But since your 'Review Gating' which is illegal according to the FTC I would say that the bad service from Alamo is coming from the top down
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October 2023 by Lo Dawg Dawg
Worst Alamo I have ever had after 15 years renting with Alamo.. they gave me a car with a keyless ignition.. but the FOB battery was almost dead.. they told me to go to a hardware store and replace it myself, upon returning car, I was charged $300 USD cleaning fee.. the manager has not returned calls.. will dispute charge through my credit card company. Super dissapointed
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August 2023 by Linda M.
Customer Service Agent, Devin is absolutely amazing! I called him half way thru my trip in a panic! I was 10 miles outside a tiny town in BFE and I got a flat tire. No spare. He presented me with options. I presented him with an option and BAM flat tire was taken care in less than a hour! I turned in keys we talked about about another lil issue and again.. Problem solved! He even called melater in the day to let me know an email is coming my way and not to worry.. He sure knows how to re-assure and calm a single's gals anxiety! Alamo deserves a Michelin star in my book! Will always rent with them!
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June 2023 by Jessica Munsen
All went well...return was much quicker and easier than I expected.
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March 2023 by Justin Foudray
wifes car broke down so we have been renting. no one that works there knows why we rent, but theyre easy to talk to and easy to give our money to.
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November 2022 by Nik
Everything was cool and fast, he matched me price from third party providers, easy in and out ! Thanks
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June 2022 by Ashley Enstad
Rental car from San Diego! Easy pick up and easy drop off with really great customer service!
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November 2021 by Aaron Ojeda-Rosenthal
Everything about renting the car was fine, except for the fact that there wasn't anyone staffing the rental kiosk at the Sioux Falls Airport when we came to pick up the car, AS WELL AS when we came to drop it off. In general, they were quite accommodating when we had to extend our rental time due to a flight delay.
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October 2021 by Aaron Rosenthal
Everything about renting the car was fine, except for the fact that there wasn't anyone staffing the rental kiosk at the Sioux Falls Airport when we came to pick up the car, AS WELL AS when we came to drop it off. In general, they were quite accommodating when we had to extend our rental time due to a flight delay.
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October 2021 by Jeremy Proffitt
Vehicle had Dorito pieces in the center console, but otherwise ok inside. The outside was caked with dirt and dead bugs, the vehicle was absolutely not washed, and I was so embarrassed driving it to pick up my father, we took it through a car wash.The desk clerk when we got there was great, but the printer was broken, we were told we would receive an email copy of our rental agreement, which we never did.
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July 2021 by julie workman
Was completely hassle free both at pick up and drop off. The staff was easy to talk to and very friendly. I have booked with them again in a different city and expect to have the same experience.
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July 2021 by Ione Stoddard
A great experience. No problems
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December 2020 by Marla Sverdlow
I was hit by another car in a parking lot while renting a car. Alamo dealt with the other insurance company and took minimal extra time when returning the car. Staff exceptional!!
