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November 2023 by Jeremy S.
they subcontract a security company called allied universal out of omaha. terrible company that Dan the mall manager seems to be in bed with.
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July 2023 by Saturn E.
pink haired girly with cheek piercings radiated such negative judgemental energy to all of the customers including me that i've seen. she's rolled her eyes numerous times at old women she saw maybe thinking she's entitled ? who knows. it wasn't a good look for the store though and will not be going back and will be telling everyone about this. customer service should ALWAYS be positive and uplifting and never have an attitude with customers. staring at someone repeatedly and rolling your eyes at them to come off as a bad ass is kind of embarrassing. yikes to her / them. AT HOT TOPIC !!! empire mall
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July 2023 by kennah k.
The Jacky's in the food court aren't ready for customers.. us and other people stood there for probably close to 15-20 minutes and they just would stare out the window and not come out to help bc they were on their lunch break. I understand your workers need to have a lunch but there's 3 of them working have one take a lunch and have the other 2 work. Mall security came down and the girl came out wiping off the sign and have attitude and argued with the Mall security. Very poor service.
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June 2023 by Emily
I had a wonderful experience here! When driving from out of town to Souix Falls I realized I left my clothing for the wedding I was attending at home... I called Arula and asked them for a few nursing friendly dresses. They put a selection on hold for me to come try on. It was SOOO considerate, and they made a stressful mistake into a fun shopping experience. I was in and out in 30 minutes! They really made my day. :)
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June 2023 by Harrison G.
Very nice mall. They had all the brands one would expect AeropostaleHot TopicCaribou CoffeeDaily Thread Bath and Body WorksHad a great time ! I enjoyed Auntie Anne
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January 2023 by Heather Eiynk
Beautiful store with lots of really pretty clothes. Staff was nice and helpful.
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January 2023 by Dawn Duncan
The Shoe Diva store has the worst customer service ever. I will never go back in that store again. There is only high priced crappy merchandise, and the representatives take advantage of the customers. Good luck staying in business that’s all.
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December 2022 by Dawna Izak
I just love this place. Every where you go into the shops people are friendly. They truly go way above service. You can see that in the eyes of other shoppers.
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March 2022 by Jodie Podgornik
Awesome store that has plus size clothing. Found a couple decent clearance racks for a decent price. I got 2 pairs of jeans that are sized try to label. Will definitely be shopping here again!!
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March 2021 by Victoria C.
Used to love this mall , back in the day . About 15 years ago I used to come into shop and get what I wanted and was immediately helped . But now they cloud care less . Most sorted here have little to no staff . I used it even be able to come here alone or do my shopping for the month . Spend about a few thousand , and my helpers would load up the van and we'd go all the way back home .. now you can't even get some one to put toilet paper on the bathrooms .. there's no such thing as customer service anymore
